Never sent us a confirmation ticket through email, they don t care and no refund our money for Universal Studio. Very hard to get in touch with them, no help, such a scammer site, we lost our money for not getting anything. The worst service ever. Sorry to be rude, but we are f***ing mad to lost our...
The worst customer service.
Booked tickets to Sea World San Diego through them and payed with my German credit card. One day went by without getting the tickets. After me calling in to confirm the tickets, I was told that it looks like fraud and they would cancel my order.
No personal help or even...
I would give zero stars if I could. We bought tickets through them and while everyone else around is giving extensions due to Covid-19, they are saying sorry out of luck. I'm just asking for a few months of extension since everything has been closed due the virus. I will never buy tickets through th...
ARES sold Universal Studios tickets for just $5 cheaper than Universal Studios itself, but by buying from ARES you enter the park an hour later than those who bought them from Universal. It's totally not worth a savings of $5. ARES would not refund me the money so I could buy tickets from Universal ...
The tickets delivered to my email had an "error" message and were not valid. While they acknowledged the error, the process to obtain a refund was ridiculous. It took over three different calls to get the refund processed. Not worth the hassle for the minimal savings.
This is one of the least professional companies I have ever had to deal with ! I made an online reservation on an Amusement park site for our family for a quick weekend trip. I received my confirmation email almost immediately and it appeared all was well. I received an email a couple of hours later...
Purchased ticket to Universal and IMMEDIATELY wished I hadn't. Email came with "tickets" to be printed quickly enough.... only no, printing was blocked, and I had to call in to be mined for information. I'm sure I'll be cancelling this card soon. Wish I had googled sooner.
THis company is fraud. They do not send a confirmation email and they do not answer their phone.