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Questions about Arcadia Homes

Based on reviews, listing data and website checks · updated 2 days ago

What is Arcadia Homes?

Arcadia Homes is a Caloundra-based home builder operating since 2017 that specialises in custom homes, new designs, acreage homes, and knockdown rebuilds across the Sunshine Coast and Moreton Bay. The business is led by director Mitchell Woodhead and his wife Hayley, who manage in-house carpentry crews, drafting, and colour selection to build homes tailored to specific blocks and families.

What specific block types do you accommodate?

The team regularly designs and builds on difficult blocks, including steep, narrow, and awkward sites with over 600mm of fall that many volume builders avoid. They also handle sloping blocks and acreage lots, ensuring the home design fits the terrain rather than forcing the land to fit a standard template.

What are the starting prices for a custom home?

Entry-level custom homes start from around $400k to $450k, depending on the design and block. This pricing model includes site costs in the live price lists, allowing clients to compare properly without hidden add-ons appearing later in the process.

How does the design and customisation process work?

Clients can make like-for-like tweaks to standard designs for free, or opt for semi-custom changes through the in-house draftsperson. Three plan versions are included in the process, and fully custom designs can be created from scratch using sketches, photos, or must-have lists.

What are the opening hours for the display homes?

The Casa Luna display home in Lilywood is open Saturday to Wednesday from 10am to 4pm. The Arlo display home in Palmview also operates during these same hours, allowing potential clients to walk through the designs before building.

How long does the build process take from start to finish?

The design phase typically takes 2 to 6 weeks depending on revisions, with building approval lodged around week ten. Construction timing is confirmed at the consultation stage, and weekly progress updates are provided via the client portal from signup until key handover.

What is included in the fixed-price contract?

The fixed-price Master Builders contract is issued once engineering, colours, and plans are final, matching the home exactly. Essential inclusions cover standard items, while Signature and Premier packages add more features, with driveway, flyscreens, dishwasher, and external concrete often left out of the base price.

How are payments and progress handled?

Payment stages are clearly set out in the building contract and walked through before signing so clients know exactly what is due, when, and why. This transparency ensures there are no surprises regarding financial obligations throughout the build process.

What areas does Arcadia Homes serve?

The business operates across the Sunshine Coast and Moreton Bay, with a Caloundra office serving as the central hub. On the coast, they focus on custom homes and knockdown rebuilds, while Moreton Bay projects tend to be first homes and acreage builds.

What features are available for in-house services?

Key trades are kept in-house, including carpentry crews that frame and fit out every home start to finish. The team also provides an in-house draftsperson for plan changes and an in-house colour consultant for dedicated styling appointments.

How can I get started with a new build?

Clients can book a consultation to discuss their project, or filter the home designs online by storeys, bedrooms, bathrooms, and lot width. The process begins with a conversation where site costs are included in the pricing to ensure the budget holds up later.

What is the team structure and leadership?

Mitchell Woodhead, a carpenter born and raised on the Sunshine Coast, runs the business with his wife Hayley. They employ regional supervisors, carpenters in both regions, and an in-house draftsperson to maintain close involvement from first design to handover.

What recognition has the business received?

Arcadia Homes has won three Sunshine Coast and two Queensland Display Home of the Year awards so far. These accolades highlight their commitment to quality and design excellence across their portfolio of homes.

How do they handle communication during the build?

Weekly updates are sent through the client portal, and clients have direct access to the directors. This approach ensures that everyone stays informed and can reach out directly if questions arise during the construction phase.

What are the licensing details for the business?

The company operates under QBCC Licence No. 15085900. This licence confirms their status as a registered builder in Queensland, allowing them to undertake the custom home and knockdown rebuild projects they advertise.

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About Arcadia Homes

Arcadia Homes is a Sunshine Coast home builder specialising in custom homes, new home designs, acreage homes and knockdown rebuilds across Moreton Bay.

Address
Unit 7, 9-11 Bronwyn Street, Caloundra West, Queensland, 4551
Business hours
Mon-Wed: 10:00am - 4:00pm, Thu-Fri: Closed, Sat-Sun: 10:00am - 4:00pm