Questions about Arangosolutech
What is Arangosolutech?
Arangosolutech is an information technology and retail business owned by Juan Fernando Arango Márquez, specializing in computer repair, maintenance, and optimization with over 14 years of experience in the field.
What areas does Arangosolutech serve and where is it located?
The business operates out of Medellín, Colombia, and serves both individual users and companies by offering on-site and remote support for desktops and laptops.
How long has Arangosolutech been operating?
Juan Fernando Arango Márquez states on the website that he has been repairing computers for 21 years, focusing on preventive and corrective maintenance.
What specific services does Arangosolutech provide?
The company offers a wide range of services including hardware repair, software installation, data recovery, and the sale of new, refurbished, and gaming equipment.
How does the repair process work step by step?
The process begins with a detailed diagnostic to identify the issue, followed by a quote that explains the procedure and cost before any work is performed.
How can a customer get started or book a service?
Customers can book a diagnosis or request a service by contacting the business via WhatsApp or the provided email address, info@arangosolutech.online.
What specific software migration services are offered?
The business explicitly mentions offering migration services to Windows 11, including compatibility checks and data backup, for customers still using Windows 10.
What accessories are available for purchase?
Arangosolutech sells various accessories such as monitors, keyboards, mice, SSDs, RAM, routers, and webcams to complement computer setups.
What types of maintenance and repairs are included?
The business provides both preventive maintenance, like cleaning and thermal paste replacement, and corrective repairs for issues like blue screens or slow performance.
What principles guide the business's approach to service?
The business claims to offer a clear, transparent, and professional process to guarantee the best result for every client.
What types of computers are available for sale?
The business offers a variety of computer options, including new units, refurbished equipment, and specialized setups for gaming or enterprise use.
How does the business assist with purchasing decisions?
The business provides advice on selecting the ideal computer based on specific needs and budget constraints.
What software and configuration services are provided?
The business offers a range of software installation services, including Microsoft Office, antivirus programs, and design software, along with printer and network configuration.
What is the official website of Arangosolutech?
The official website of Arangosolutech is arangosolutech.online.
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- Website
- arangosolutech.online