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Customer journey specialist

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About Customer journey specialist

Antevia is a consultancy operated by Jaap Kloosterziel that helps organizations analyse, optimize, and implement improvements in their customer journeys. The work spans strategy, UX, customer research, and change management, with experience in government, financial services, and the business sector. Services offered include customer journey analysis, process and customer experience optimization, team workshops, implementation support, and copywriting. The business is based in Epe, the Netherlands, and operates as a sole proprietorship under the trade name Customer Journey Specialist.

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antevia.nl