Had my solar panels repaired the guy that did the repair was so polite friendly and very helpful opened the door to a good morning and lovely smile from the guy cant fault this company let's hope to saving money now panels are repaired
Had problems with a leaking roof following fitment of solar panels by another provider.
Scaffolding put up and later taken down by a couple of young guys who knew exactly what they were doing.
Luke and Graham from Anesco came and spent most of a very wet day on our roof, removing solar panels, rep...
This company have a site in Cheshire and the alarm has been going off all day I cant get hold of anyone on the phone or email very unprofessional as this site is directly opposite my business not very pleasant when your trying to run a business thanks anesco for the inconvenience
We had a visit from Mickey (Anesco engineer) on Friday, 2nd March, 2018; we found him extremely efficient, very knowledgeable and - unusual, these days, courteous, and helpful..
Fail to turn up, after making appointments and do not reply to emails or phone calls.
Not calling back ... premium rate number ... no response to web form or direct email ... have they gone bust?
Anesco now look after the solar panels installed on my roof. Now installed 9 years with no problems. I simply keep taking as much free electric as I can, what's not to like ?
Recently I have reached out to them regarding the Roof Lease Contract and they have been very supportive and responsive. Pro...
I had reason to liaise with the team at Anesco recently and they were very accomodating. The whole team was helpful, but especially Rebecca in the Legal team who was very helpful and responsive, and a real pleasure to deal with. Great service / support..!!
Had 2 guys come today to repair the panel's on our roof very helpful took panel's of cleaned them and found fault repaired the fault then checked roof, repaired 8 tiles and made good. Both Lee the Electrician and Luke the Roofer were Very professional thorough in all aspect of the job
We would like to thank Rebecca from the Legal Team for all her hard work in helping us to purchase our rented solar panels from Homesun. Any queries she has kindly answered & resolved any problems we have had. We have contacted all the relevant people now & the paperwork sent off so hopefully all wi...
It has been my pleasure to work with the team at Anesco for almost 10 years now and I wouldn't hesitate in recommending them.
Anesco as a company was an absolute nightmare to deal with Really hard to contact and when I finally did no one knew anything drove me to distraction fortunately I eventually managed to get hold of a young lady in their legal department named Rebecca. She could not have been more helpful sh...
So slow to do anything. So many issues, go to another providor!!!!
Hassling all the time to get the surveyor around, given "He'll be around sometime Wednesday", nothing firm, e.g. no arrival time, no name, contact details.
Not surprisingly, he "called off sick" that morning, I don't believe t...
My roof started leaking under the solar panels. Engineer Dean, who was fortunately in the neighbourhood was with me in around an hour and found missing tiles. Within two days the work was authorised and the scaffolding erected one or two days later.
Through no fault of Anesco scheduling the work to...
Firstly, we MUST realise that mistakes now and again, are going to happen.
It s how these mistakes are dealt with which are important.
My problems started in January 2020. The company engineer, diagnosed a faulty part, and removed it, to be sent for repair.
I heard nothing more until, in April, s...
we had a biomass boiler fitted a few months ago based on a government scheme which allowed us to have it fitted for nothing. however since the boiler was fitted it has been nothing but trouble and has costed us nothing but time, money and cold nights in our own home. the company has also scammed us ...
Excellent service from the Company and especially the engineer Cole. Thanks
Anesco were brilliant, they informed me I had a problem with my solar panels , sent an lovely engineer who fixed it within a couple of hours. Great service, highly recommended!
Terribel Customer service, Initially Engineer turned up 2 days late, diagnosed problem said i would here back in a week, 3 weeks later nothing so i phoned them they had the part ans would ring to arrange installation, 8 weeks later still no word rang them again, they have booked an appoitment for 4...
Helpful and professional service all the way through. They assessed, agreed to, and completed the work without me having to chase-up at all. A rare and pleasing experience these days.
We had Graeme & Luke to replace a solar panel. They were very polite and did a great job for us, cleaning the roof and gutters and conservatory roof
where the pigeons had nested. We would recommend them to anyone.
Thank you Graeme & Luke for a job well done