An English Garden

An English Garden is a family-owned and operated florist based in Mokena, Illinois, that provides daily floral delivery to local funeral homes and hospitals. The business offers a wide variety of fresh flowers, plants, and unique gifts, with a Trustburn rating of 4.2 out of 5 from 10 reviews. They serve communities across Illinois, including Bolingbrook, Channahon, and Chicago Heights, and have been proudly serving the area for over 30 years.

The business is located at 11210 Front St, Suite 1, Mokena, Illinois, 60448, and can be reached by phone at 708-995-5523 or 1-877-263-6454. Customers can place orders directly through their website, which operates 24 hours a day, or by calling the local florist. The website allows for secure online ordering with the option to request special instructions for delivery times.

An English Garden offers a diverse selection of products including trending bouquets, gift baskets, plants, and unique items like wind chimes and sympathy lanterns. Specific bouquet names include French Market Sunrise, Garden Whimsy, and Opal Garden Bouquet, with prices ranging from $54.99 to $129.99. They also provide custom lettering for funeral arrangements and a wide range of green and blooming plants.

For same-day delivery, customers must order by 2:00 pm in the recipient's time zone on weekdays, or by 9:30 pm on Saturdays. Normal delivery times are between 10 am and 4 pm daily, though funeral home orders are prioritized. During major holidays like Valentine's Day and Mother's Day, extended hours and delivery times are available upon calling to verify.

The business operates from Monday through Friday from 8:30 am to 5:30 pm, and Saturday from 9:00 am to 12:00 pm. They are closed on Sundays and on major holidays including New Year's Day, Easter, Father's Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

An English Garden serves a wide network of zip codes in Illinois, including 60403, 60412, 60422, 60423, 60430, 60431, 60432, 60433, 60434, 60435, 60436, 60439, 60441, 60442, 60443, 60446, 60448, 60449, 60451, 60461, 60462, 60466, 60467, 60471, 60477, 60478, 60487, 60490, and 60491. They also serve specific cities such as Joliet, Manhattan, Matteson, Monee, New Lenox, Oak Forest, and Olympia Fields.

The business has a policy of substituting flowers or plants for equal or greater value due to daily availability issues. They also note that high schools do not accept deliveries for students, and orders to high schools should be placed early as they usually must be received by 2 pm. P.O. Boxes and A.P.O. addresses are also excluded from delivery.

Funeral home orders are treated as the highest priority, with the team contacting the funeral home to verify viewing times and make arrangements. If an order is placed too late for the service, they will call the customer quickly so other arrangements can be made. Custom lettering for funeral arrangements is available for an additional fee.

Customers who order by 2:00 pm on weekdays or 9:30 pm on Saturdays can receive same-day delivery, while weekend same-day service requires Saturday orders by 9:30 pm. Timed deliveries can be requested via the special instruction box during checkout, though this may incur an additional $25.00 fee.

The business is family-owned and operated, emphasizing a personal touch with a team of talented designers ready to assist with weddings and events. They offer on-site decorating for dream weddings and encourage customers to call in advance at 708-995-5523 or 1-877-263-6454 to set up an appointment for an event consultation.

Reviewers consistently praise the user-friendly website, the wide variety of flowers and plants, and the outstanding customer service. Many customers highlight the freshness and beauty of the flowers, the helpfulness of the staff, and the ease of the ordering process, with most giving 4 or 5 stars.

Some users on Reddit have compared the aesthetic of the business to an 'English garden' in terms of its beautiful and easy-to-navigate website design. Others have noted the quality of the flowers and the attention to detail in the arrangements, which aligns with the business's reputation for exceptional service.

The business distinguishes itself by offering daily floral delivery specifically to funeral homes and hospitals, a service not always highlighted by competitors. They also provide a wide range of non-floral gifts like fruit baskets, candy baskets, and plush stuffed animals, catering to various budgets and styles.

First-time customers should know that they can order 24 hours a day online or by phone, and that funeral home orders are prioritized. It is also important to note the specific delivery deadlines for same-day service and the availability of custom lettering for sympathy arrangements.

An English Garden is located at 11210 Front St, Mokena, Illinois.