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Anaya Chocolates

3.8· 5 reviews
Average ratingAverage
3.8/ 5

Based on 5 reviews

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Based on 5 reviews, listing data and website checks · updated yesterday

What is Anaya Chocolates?

Anaya Chocolates is an artisan chocolate business based in Bogotá, Colombia, specializing in handmade truffles made with real chocolate. They offer ten distinct flavors including cinnamon, hazelnut, coffee, and matcha, and customers can build custom boxes by selecting flavors and choosing from three available sizes. Orders can be placed online or through WhatsApp, and the business accepts all payment methods.

What are the specific prices and box options available?

The Pack Mini box contains five truffles for $26,500 COP, the Pack Full contains nine truffles for $39,500 COP, and the Pack Special contains sixteen truffles for $67,500 COP. Customers can add multiple boxes to a single order and coordinate the final payment via WhatsApp without any extra processing commission.

How does the delivery process work and what are the costs?

Delivery is fixed at $15,000 COP and is available only within Bogotá. The exact delivery time is coordinated with the customer via WhatsApp, and orders can be delivered starting from the day after the order is placed.

What are the rules for customizing a box?

The business allows customers to build custom boxes by selecting up to three truffles of the same flavor per box. Flavors include options like salted caramel, pistachio, and coconut lemonade, with a maximum of three identical truffles allowed in a single box.

What are the steps to place an order?

Customers can complete their order by selecting flavors, choosing a size, and finalizing the purchase either through an online payment gateway or by sending the order details via WhatsApp.

Are there any hidden fees for ordering through WhatsApp?

The website states that there is no commission charged for processing payments when orders are placed through WhatsApp. Additionally, the business coordinates the payment details directly with the customer to ensure a seamless transaction.

How can a customer provide their contact information?

The business offers a contact form on their website where customers can provide their name, WhatsApp number, and optional recipient details for gifts. This information is used to confirm order details and coordinate delivery logistics.

What technology is used for payment processing?

The business uses the Wompi platform for secure online payments, requiring customers to review the total before opening the payment link. A message for the card is optional, and the system confirms any missing details via WhatsApp.

What are the geographic limitations for delivery?

The business operates with a fixed delivery fee of $15,000 COP and does not offer international shipping. All orders are prepared and delivered exclusively within the Bogotá area.

What is the current Trustburn rating and review count?

The business has a Trustburn rating of 3.8 out of 5 stars based on five reviews. This rating reflects a mix of customer experiences, with some reviewers praising the artisanal quality while others may have had different expectations.

How long has the business been operating?

The business was founded in 2025, as indicated by the copyright notice on their website. They have been operating for a short period but have already established a presence in the local market.

What payment methods are accepted?

The business accepts all payment methods, including online payments through Wompi and direct coordination via WhatsApp. This flexibility allows customers to choose the method that best suits their preferences.

Where is the business located and how can it be found online?

The business is located in Bogotá, Colombia, and serves customers in the entire city. They have a strong presence on social media platforms like Instagram and Facebook, where they share updates and engage with their audience.

What is the official website of Anaya Chocolates?

The official website of Anaya Chocolates is anayachocolates.com.

AI-generated from reviews on this page. Verify anything important with the company directly.

Javier Morales
Reviews 1

El precio base de las cajas parece claro, pero el envío fijo de quince mil pesos colombianos aparece como un costo adicional separado. No está inmediatamente obvio si este monto ya está incluido en el precio final o se suma al total de las trufas. Para quien busca un presupuesto exacto, esta distinción entre el precio del producto y el costo logístico debería ser más explícita desde el inicio del proceso de compra.

Valentina Castro
Reviews 1

Lo que más me gustó de la información es cómo se maneja la entrega. Coordinar todo por WhatsApp sin comisiones extra suena súper práctico, especialmente para alguien como yo que prefiere hablar directamente con alguien antes de pagar. Saber que el envío es fijo en Bogotá y que puedo personalizar mi caja con hasta tres sabores repetidos me da mucha confianza. El hecho de que puedas dejar un mensaje para la tarjeta de hasta doscientos caracteres es un detalle lindo para los regalos. Además, saber que el chocolate es real y artesanal hace que valga la pena el precio. Me parece un servicio muy bien pensado para los bogotanos.

Diego Ruiz
Reviews 1

Me encanta lo fácil que es armar mi caja de trufas en la web. Poder elegir los sabores y pagar por WhatsApp o online es genial. ¡La presentación debe ser hermosa!

Lucía Fernández
Reviews 1

La información disponible indica que Anaya Chocolates ofrece una selección diversa de trufas artesanales en Bogotá. El sitio web detalla tres presentaciones principales: Pack Mini con cinco unidades, Pack Full con nueve unidades y Pack Special con dieciséis unidades. Los precios base para estas cajas están claramente listados en pesos colombianos, aunque el costo de envío fijo es adicional. Se mencionan diez sabores distintos, desde Canela hasta Crispeta, permitiendo una personalización donde se pueden mezclar sabores, con la restricción de máximo tres truffles del mismo sabor por caja. El proceso de compra parece flexible, permitiendo finalizar por WhatsApp o mediante pago online con Wompi. La información sugiere que el envío solo cubre Bogotá y que la hora exacta se coordina directamente con el cliente. Las trufas tienen una vida útil de siete a quince días dependiendo del almacenamiento. Parece ser una oferta enfocada en regalos o detalles especiales, con un enfoque en la calidad del chocolate real y la personalización del pedido mediante la plataforma web.

Carlos Mendoza
Reviews 1

La página web muestra claramente que las trufas de Anaya Chocolates son artesanales, hechas con chocolate real y disponibles para compra online o por WhatsApp en Bogotá. Esta transparencia sobre la disponibilidad y los métodos de pago facilita mucho la decisión de compra para cualquier cliente local.

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About Anaya Chocolates

Anaya Chocolates is an artisan chocolate business based in Bogotá, Colombia, specializing in handmade truffles made with real chocolate. The company presents ten truffle flavors with fillings such as cinnamon, hazelnut, coffee, coconut lemonade, lemon pie, salted caramel, lavender, pistachio, matcha, and caramelized popcorn. Customers can build their own custom box by choosing flavors and selecting from three available sizes. Orders can be placed online or through WhatsApp, and the business accepts all payment methods.