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4.1/ 5

Based on 8 reviews

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Questions about AMSystems

Based on 8 reviews, listing data and website checks · updated yesterday

What is AMSystems?

AMSystems, also known as Alpha Moisture Systems Limited, is a leading global manufacturer and distributor of high-quality respiratory care products and precision instruments. They specialize in trace moisture measurement technology, designing and manufacturing dewpoint meters, hygrometers, and sample systems for a wide range of applications.

How long has AMSystems been in business?

The company has been at the forefront of trace moisture measurement technology for over 30 years. During this time, they have developed market-leading solutions for some of the world's largest operators across various industries.

What specific services does AMSystems provide?

AMSystems offers a comprehensive range of dewpoint calibration services that are traceable to National and International Humidity Standards. This ensures optimum accuracy and reliability for their moisture measurement instruments.

What products are available from AMSystems?

Their portfolio includes portable dewpoint hygrometers like the SADPmini2-Ex, online transmitters, chilled mirror systems, and custom sample systems. They also supply accessories and bespoke engineered solutions tailored to specific application requirements.

How does AMSystems handle customer support and training?

The company provides remote product support via phone and video calls, along with downloadable user manuals and resources on their YouTube channel. They also offer demonstration or loan instruments for short-term rental to help customers evaluate products before purchase.

What digital tools and software does AMSystems offer?

Customers can access a dewpoint calculator on their website for trace moisture measurement in gases and compressed air. They also provide software and firmware updates periodically for their bespoke applications and legacy products.

Where is AMSystems located and how can I contact them?

AMSystems operates from their headquarters at Network House, 5 Lister Hill, Horsforth, Leeds LS18 5AZ. They also have a presence at Alpha House, 96 City Road, and can be reached by phone at +44 1274 733 100 or via email at contact@amsystems.co.uk.

What are the business hours and contact methods for AMSystems?

The business hours for their office are Monday through Friday from 08:30 to 17:00. They encourage customers to use their online contact form to discuss specific requirements with their expert technical team.

What do reviewers say about AMSystems?

Several reviewers on Trustburn praise AMSystems for their exceptional customer service, responsiveness, and ability to deliver projects on time and within budget. They are particularly noted for going above and beyond to solve technical issues and providing effective solutions quickly.

What is the Trustburn rating and review history for AMSystems?

The Trustburn rating for AMSystems is 4.1 out of 5 stars based on 8 reviews. The most recent review was posted on November 19, 2023, and all reviews are from 2023, with ratings ranging from 3 to 5 stars.

What guarantees or quality standards does AMSystems follow?

AMSystems guarantees the quality of their products and workmanship, developing new systems through their design, engineering, and manufacturing capabilities. They focus on engineering excellence to build the future of trace moisture measurement.

How does AMSystems approach custom solutions and system design?

They assist customers in specifying the correct instrument and sampling system by offering bespoke systems design. Their experienced team provides tailored solutions to meet specific client needs and application requirements.

What are the practical details for ordering parts and upgrades?

The company offers a quick turnaround for the supply of replacement and spare parts. They also provide upgrade options for existing instruments, such as converting a standard instrument to logging capabilities.

Who are AMSystems' target customers and partners?

AMSystems claims to be trusted by industry leaders and is proud to be a supplier to some of the world's leading brands. They are open to new partnerships with distributors who share their values and mission.

What is the mission and scope of AMSystems' work?

The company's mission involves continuous improvement in research, design, and manufacturing to safeguard life, protect the environment, and explore the universe through their trace moisture measurement solutions.

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About AMSystems

AMSystems is a leading global manufacturer and distributor of high-quality respiratory care products and precision instruments.

Address
Alpha House, 96 City Road