Questions about Alps Electrical Ltd
What is Alps Electrical Ltd?
Alps Electrical Ltd is a family-run, MCS-certified renewable energy and electrical company based in Kirklevington, Yarm, North East England. They specialise in solar PV, battery storage, and EV charger installations while offering full domestic and commercial electrical services. The business operates out of their own local base rather than using a national call centre, ensuring regional coverage across Teesside, County Durham, and North Yorkshire.
How can a new customer get started with Alps Electrical?
The company offers a referral programme where both the referrer and the referred friend receive £100 when someone books a service. This incentive is highlighted on their website alongside their 10/10 Checkatrade rating and over 500 five-star reviews. Customers can start by requesting a free, no-obligation quote to discuss their specific energy needs.
What sustainability and certification standards does Alps Electrical meet?
Alps Electrical is fully MCS certified, NAPIT registered, and TrustMark endorsed, with their installers also holding Tesla Certified Installer status. They are a member of RECC and were named Checkatrade Sustainability Champion in 2024. These accreditations confirm their compliance with industry standards for solar, battery, and EV charging systems.
Which specific battery and charging technologies do they install?
Their battery storage solutions include modular systems from Sigenergy, all-in-one units from Fox ESS, and certified Tesla Powerwall installations. They also offer commercial solar solutions sized to daytime demand and smart home or workplace EV chargers from brands like Zappi, Wallbox, and Ohme. Each system is designed to store solar energy or utilise cheap off-peak power efficiently.
What additional electrical services do they provide beyond renewables?
The company provides both domestic and commercial electrician services, handling rewires, sockets, lighting, faults, fit-outs, and board maintenance. They also install air conditioning systems that provide cooling in summer and efficient heating in winter. All electrical work is performed by their own time-served engineers rather than outsourced teams.
Where is Alps Electrical located and which areas do they serve?
They operate from their base in Kirklevington, Yarm, and cover Teesside including Middlesbrough, Stockton, Hartlepool, and Redcar. Their service area extends to Durham, Darlington, Newcastle, York, Harrogate, and Northallerton across North Yorkshire. This local focus allows them to deploy their own regional engineers without relying on a national call centre.
What do their review metrics and awards indicate about their reputation?
The business has built a reputation with over 500 five-star reviews on Checkatrade, maintaining a perfect 10/10 rating. They were commended in the Regional Solar PV Installer category at the 2025 NE Energy Efficiency Awards. Their high rating is attributed to their family-run approach and commitment to honest, quality installations.
What is the process for getting a quote and starting an installation?
The company states that they will design the right system for a home or business based on a free survey with no obligation. They promise to guide clients through every step from the first question to the final handover without pressure. If solar, battery storage, or air conditioning is not suitable for a property, they will inform the customer honestly.
What are the legal and pricing terms for their residential solar work?
Alps Electrical operates as a limited company registered in England & Wales with the number 14434249. Their registered office is at 10 Levington Mews, Thirsk Road, Kirklevington, Yarm, TS15 9WF. They offer 0% VAT on residential solar installations and provide fully itemised written quotes for all projects.
How can clients reach Alps Electrical for support or inquiries?
To contact the business, clients can call 01642 790 489 or email info@alpselectrical.com. They also encourage people to refer friends for the £100 incentive. The contact details are prominently displayed on their website alongside their award-winning status.
What does their local team structure imply for customer service?
The company emphasizes that their engineers are based locally in Kirklevington rather than being part of a distant national network. This structure allows them to maintain direct control over installation quality and customer communication. Their team consists of time-served electricians who have grown the business from an apprentice foundation.
What is the background of the business leadership?
Andy Pemberton, the founder, began his career as an electrical apprentice at 16 years old training with NG Bailey. He became fully qualified by age 20 and built the business into a multi-award-winning renewable energy specialist. This history highlights their long-term commitment to the craft and local community.
What educational resources does the company provide to potential customers?
The website features a blog with guides, comparisons, and product reviews to help customers make informed decisions. They also include video content showing real installs filmed on the job. These resources aim to educate visitors about solar, battery, and EV charger options before they contact the company.
What is the official website of Alps Electrical Ltd?
The official website of Alps Electrical Ltd is alpselectrical.com.
Does Alps Electrical Ltd have reviews on Trustburn?
Alps Electrical Ltd has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
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Alps Electrical Ltd is an award-winning, family-run electrical and renewable energy company based in Teesside, North East England. With over 375 five-star Checkatrade reviews and a perfect 10/10 rating, we specialise in solar panel installations, battery storage systems (Tesla Powerwall 3, GivEnergy, FOX ESS, Sigenergy), EV charger installation (Zappi, Tesla, Wallbox, Ohme, Easee), and full domestic and commercial electrical services. MCS certified, NAPIT registered, Tesla Certified Installer, TrustMark endorsed, and RECC member. Checkatrade Sustainability Champion 2024. Serving Teesside, County Durham, North Yorkshire, and the wider North East and Yorkshire regions.
- Website
- alpselectrical.com
- Phone
- 01642 790 489
- Address
- 10 Levington Mews, Thirsk Road, Kirklevington, Yarm, TS15 9WF, UK