Alpha Appliance Service Inc

Alpha Appliance Service Inc is an owner-operated, one-man appliance diagnostic and repair company based in Rising Fawn/Lookout Mountain, Georgia. Since 2017, Kevin Cline has personally handled every aspect of the repair process, from the initial call to the completed repair, ensuring no AI call centers or rotating crews are involved.

The business serves Lookout Mountain and the surrounding Chattanooga area, including Rising Fawn. It targets homeowners needing repairs for common household appliances like refrigerators, washers, dryers, dishwashers, ovens, and stoves, including specific brands like Amana, Whirlpool, and Samsung.

New customers must submit a New Customer Intake Form to gather appliance details and model numbers while the technician operates in the field. If a customer has used the service before, they do not need to submit the form again and can simply call or text to schedule their next appointment.

The company states it does not upsell unnecessary repairs or misrepresent a machine's condition simply to make a sale. If a repair makes sense, the technician will tell the customer so, but if it does not, they will also be straightforward about it.

Gas appliances and high-end built-in appliances are generally excluded for logistical and service-related reasons. Additionally, LG service is limited strictly to laundry appliances, and Bosch service is limited strictly to dishwashers.

The business operates with standard hours from Monday to Friday between 9 AM and 5 PM. Emergency, after-hours, and weekend appointments are not routinely available but may be considered on a case-by-case basis depending on availability.

Kevin Cline emphasizes that there are no AI call centers, no rotating crews, and no handoffs in the process. When a customer calls, they know exactly who is coming to their home, and the quality of every repair rests on one name.

The business services most common household appliance brands including Amana, Whirlpool, Maytag, KitchenAid, JennAir, Kenmore, Frigidaire, Electrolux, GE, Samsung, and Speed Queen. Unlisted brands and services are considered on a case-by-case basis, so customers are always welcome to inquire.

The mission statement notes that as appliances become increasingly disposable, the repair industry resembles what happened to television repair years ago. The owner believes honest service matters more than ever in this shifting landscape.

Customers are directed to use the New Customer Intake Form to begin the process for new clients. For those who have used the service before, the process is much simpler, requiring only a phone call or text message to schedule.

Alpha Appliance Service Inc is located at Rising Fawn, GA, Georgia.

You can reach Alpha Appliance Service Inc by phone at +1 423 680 2508.

The official website of Alpha Appliance Service Inc is alpha-appliance.com.

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