I've owned a Gator Pit for almost 20 years, starting with a the original hitch-mounted pit and then a trailer-mounted version. Ritch makes one of the best pits on the market. I use mine primarily for tailgating and it's never let me down. Great job Ritch! Go Gator Pit!
I have had my Gator pit for several years now and have never regretted buying it. The quality and craftsmanship alone is worth it. Dealing with the owner was a pleasure as I relied on his expertise in ordering it. His continued support and willingness to answer questions has uped my barbecue game.
Great Customer service. Gator Pit will go above and beyond to help anyone they can. GP is the only company I can call and speak directly to the Owner/CEO. Best customer service PERIOD!
I spent a year researching offset pit manufacturers before I finally found Gator Pit. Bar none, this is the best quality and most consistent performing pit I have ever found. They aren t the cheapest, and the wait to get one is longer than most, but they are worth every penny!
Ritchey helped me refurb a pot I bought used (and abused). He sent me new metal tags and labels, and guided me on the repaint. Love the pit and only wish it was a 24 .
It just does not get any better than a Gator Pit. The quality is second to none and thats a fact. The owner really knows his craft and will assist you in designing exactly what you want, he is truly an artist. The quality is so good that I will be able to pass it on to my kids and grandkids.
Edit*** I ppurchase two gauges from Gator pits I had for only 5 months used in maybe 6 cooks. I noticed my bbq wasn't coming out the same since I made the switch. My last cook I noticed the gauge read 450 but chamber was almost cool to touch. I used a garage on my grate and it barely registered. I t...
I have 5 gatorpits and I wouldn't have anything else. My wife and I do bbq competitions and we use gatorpits and we do well. My competition pit I bought about 6 years ago and have about 200 cooks on it and still in perfect condition. Thank you Ritch for building an awesome pit.
Ritch Robin is a genuine guy . Gave me a tour of the shop we put together my cooker order and deposit im excited to be on the list.
I have done business with Ritchey Robin of Gator pit for years. Bought a backyard entertainer 15 years ago. I have used this pit for all these year and have never regretted paying the price for the pit. It is a well built cooking machine, with unparalleled craftsmanship! I found Ritch to be an hones...
I waited a long time searching multiple pit builders looking to find the best one. Once I decided to go with a Gator pit I contacted Ritch on the phone. He was more than happy to take the time to go over all the options for the pit I wanted and told me how long the wait would be approximately. Once ...
Well I was in the market for a nice smoker. I took a day to visit fabricators in the Houston area. I had my heart set on a Gator pit. Well I went to the shop and was greeted by an office admin. I said I would like to see some of their pits. Well apparently that wasn't possible because the person who...
Gator pit is amazing. The customer service and knowledge is top notch. If your in need of a smoker, I would recommend Ritch over anyone. I have owned Lang s, Pitts and spitts, as well as horizon smokers. gator pit has far surpassed the other companies. My Gator pit holds temp better, has perfect wel...
Can't say enough good things about Gator Pit, Ritch and his receptionist Angie where wonderful people to work with. I ordered my pit back in Aug 2015. I bought grills from the big box stores I would go thru one pit every two yrs. Decided to invest in a pit that would last me for life, did the resea...
The facts of my experience with Ritchey Robin and Gator Pits of Texas:
1: I placed an order and paid in full for Texas Premier Pellet Cooker 2036 on 3/25/19. I was given a 12 week delivery date at the time of order and payment.
2: Eleven weeks after ordering and paying in full, I called to check o...
I ve been a Gator Pit owner for almost a year now and own a customized 2440 Party Gator offset smoker. After months of researching different BBQ pit making companies and other retail outlets that sell offset smokers, I narrowed my search to Ritchey Robin s Gator Pit company. Review after review and ...
Excellent customer service. Have always answered my questions quickly and honestly. Rich even talked me out of an upgrade because he felt I didn t need it. Let me say that again, Rich talked me out of spending more money! That s just not what most businesses do.
I own or have owned 5 different cookers from Gator. I've always considered Ritch's spec sheets to be a mere formality. The real contract is the handshake; he's done 2 projects to deadlines and has never been late. Good work at a fair price!
Bought the "Backyard Classic" from Gator Pit 7 years ago. It's still as solid as the day I bought it. I use it as a conventional charcoal grill most of the time and occasionally smoke brisket, ribs or pork butt. It's the perfect size for my needs and it's so easy to use because the thick steel hol...
Outstanding product and the customers service is fantastic.
I now have a Gator pellet grill. Don't waste your money on the other guys. The customer service is as good as the pits.
Ritch at Gator Pit of Texas makes excellent BBQ Pits. I have been dealing with Ritch for over 10 years and his customer service is outstanding. Ritch and his crew builds amazing work of art that works. His pits tuning plate makes his smoker cooking temp consistent and even throughout the pit. With t...
Ritch is truly an excellent craftsman. I looked a many other custom pit builders and Gator Pits is hands down the better built, better designed and with excellent customer service.
You will not regret buying a Gator Pit from Ritch. He is truly customer centered will never push you into anything y...
Bought a fire poker from gator pits and am wishing i bought it sooner! Great must needed tool for anyone managing fires. Rich and his crew make great products and one day I'll buy a gator pit! Thanks again !
I did alot of research before spending alot of money on a pit. This is by far the best I've seen. Over 10 years and 100's of cooks, mine still looks and performs great.
Rich builts great competition and backyard pit. Great products that come with great customer service.
My Backyard Classic is 7 years old. I live in Chicago with really harsh winters. My Gator Pit looks like it s maybe a year old. Ritch built my pit as if he did it for himself. Great guy, great pit and best of all awesome BBQ!
I have known the Gatorpit staff and owner for 20 years. I have owned a really nice Gatorpit trailer model with gas ignitor and side pot. Their attention to detail is second to none. Don't go there asking for a tin can model (they don't and won't make it)
Lately I was in getting some general weldin...
Best smokers in the US! I ordered mine and they shipped it to CO with zero issues. Plenty of phone calls and support from these guys. Each pit is hand built to customer specs and they will make you the most popular person in your neighborhood!
Ritch has treated me with total honesty, quick to return my call or text. I have a Backyard Classic Lone star, and a Pellet cooler. Have nothing but praise for their reliability and construction. You pay for what you get. I buy American! China s cheaper for a reason. I support American workers! Than...
Very passionate pit builder. College educated but blue collar pit expert. In other words not afraid to get his hands dirty. Highly recommended!
Ritch and company will walk you thru building your dream pit, then do one heck of a job delivering it. They also stock a variety of smoking woods cut just right.
I purchased my first pit from Gator Pit in 1999 and it lasted over 20 years despite me leaving it outside in the elements and never covering it. Rita, Ike and all. I had gator pit replace several grates over the years and they provided excellent customer service. Gator Pit sells the best pits...
Best pits around. I cant imagine why anyone would one star this business. Most likely one person with a beef posting the same complaints under different names. Fake news. This company is awesome.
I Have known Ritchie for almost 20 years. You will never meet another man as honest and genuine as him. If you are the right person, he will do anything to help you out. He helped our family out with some amazing BBQ when we decided to take a trip up north to visit family. His food got amazing raves...
I have one of the very first pits made and love it. Then i bought one at a fund raiser and brought to my camp. I really love this one and so does everyone else. Made of top quality
I have 2 Gator pits
Awesome equipment.
Heavy duty, quality construction.
In response to R P who was turned off by how Ritch talks. Thinks he is condescending. Ritch is not condescending, he speaks with confidence. He s been doing this a long time. I have 2 of his pits that are built with very high quality. Ritch is always willing to help you with any trouble you might ha...
The quality and craftsmanship of a Gator Pit is second to none. Traditional designs for decades of use. Service after the sale is sometimes not mentioned as much as it should, however I think that is because you are more like part of the Gator family and service is implied.
My Wife and I really enjoyed the Family type atmosphere at Gator Pit. We arrived at the shop around 3pm on a Friday and really enjoyed our time at the shop and conducting business with Ritchey. He took the time to help me design exactly the pit I wanted for the budget I wanted to spend. I also fo...
The woman who handles customer service is completely unhelpful. Tried to correct a simple situation and she wanted to part in helping me
What can one say other than Gator Pit is THE premier bbq Pit designer and fabricator in the USA. Ritch Robin and his staff custom build each pit as almost a one off, with new pipe and world class welds. Ritch s designs can be just a superlative take on a traditional design, or a truly custom work of...
I purchased a Party Gator 24x40 used. Even though I did not buy direct from Gator, Ritch was VERY helpful with advice and tips. Great product and great customer service.
I just saw a video of the owner on YouTube and just from his demeanor and way of condescending way of speaking I would never buy a pit from them. He needs to learn how to speak and actually teach not scold.
I could care less of how good the reputation is. Totally threw me off.
Not going to sugar coat anything here. Ritchey Robin and his welders are the best in the business I.M.O. I have personally visited over 15 custom pit building shops looking for the best quality pit available. After walking into the gator pit shop, I knew there were none even close to these pits. If...
Gator pit is the standard in quality and craftmanship in the smoker industry. I've had my 2448 for a few years now and it has never let me down. I use it very regularly in a restaurant setting and it constantly puts out consistent results which are fantastic. Rich and the crew at gator pit make sure...
Ritch and his crew with Gator Pit builds some great custom smokers and grills. Very well built, heavy, and built to last for decades. With the tuning plates, it keeps nice steady temperatures throughout without an extreme hot spot near the firebox. He's been building them for many years and has lea...
Hands down one of the best custom pit builders out there I have a few of their pits I am extremely happy, great product and great customer Service
Even during these challenging COVID times, Ritch and his team have been working hard to deliver their products. I just received a VIP treatment, Ritch and his colleague delivering the smoker at my home! (Being just a 10 min drive from their workshop). The build quality and welding quality look great...
The customer appreciation side of the business has gone out the window. I would not recommend them based on that alone.
I have purchased two pits from Ritch and his awesome Gator Pit Team.
In my opinion, you can t buy a better pit. My first pit I ve had for over 10 years and it is rolling as if it is still brand new.
My latest pit is the Entertainer and when I ran into issues trying to tune it (after I messed i...
I spoke to Rich on October 14th to discuss his building me a food grate for my pellet grill. He asked for specifics about my grill and stated he wanted to do some research and that he would call me back. Within just a few minutes, he called back, asked a few more questions and made a few suggestio...
I have owned my Gator Pit for over two years and highly recommend buying from them. When I first got it and had a bunch of questions, the owner, Ritchey Robin, was more than happy to answer my questions and even share cooking techniques with me. His staff are hard working, helpful and friendly folk...
This guy knows what he is doing, best pits hands down. The owner is involved and cares about his customers. Looks like a few friends got together and decided to post negative feedback all in the same week. This business has a great history of satisfied customers. Go check it out for yourself.
I couldn't be happier with the pit that I have from gator pit rich and the guys are awesome I couldn't have started my business without them I'm proud to use a gator pit don't hesitate to do business with Ritch
Gator pits are very high-quality! Rich and his team are very professional and kind. Holy Smokin Barbecue is proud to use a gator pit. Thank you Rich!
Great company, great people, great product! You can t go wrong with choosing a Gator Pit!
Best BBQ Pits on the market. Easy to deal with, great people and super helpful. If you re in the market for a great pit, call Ritch.
No kidding, I had tears in my eyes as I opened the crate of my new Gator grill it s the most beautiful piece of red-blooded American steel I have ever seen. Every weld was perfect, every hinge closed its door evenly, and it s heft screamed quality. The Gator guys are true craftsman. I can t sto...
Since 2010 I have purchased 2 Gator Pits. Both are SMOKING machines. I have been to the shop twice and work flow is happening non stop. Not enough superlatives to describe Ritch, his employees(family) or his business. Got to get by and take a look at new pellet smoker soon.
Ritch puts out a fantastic product, best in the business. Very helpful staff, always willing to answer questions, love my gator pit, and can count on Ritch to help me with any questions I might have. Gator Pits, are the real deal
I wish I could give Ritch Robin and Gator Pit 10 stars. Gator Pit is an old school run business based on integrity and character. If Ritch tells you he is going to do something for you he will. He values his customers, and will go out of his way to earn your business. After the sale you will have fu...
Living in Colorado, there is not enough access to quality smoking woods, so it was a blessing the be able to get a top quality pellet smoker from a premier pit builder. If you are wanting the best and are tired of throw away pellet grills, there is no better place to look than Gator Pit. Rich Robins...