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Criteria airline catering management system

4.0Β· 12 reviews
Average ratingGreat
4.0/ 5

Based on 12 reviews

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Questions about Criteria airline catering management system

Based on 12 reviews, listing data and website checks Β· updated yesterday

What is Criteria airline catering management system?

Criteria is a state-of-the-art in-flight catering management system built on Microsoft's .NET technology and Microsoft SQL database, designed for companies in the airline catering business to control workflows, stock planning, and ERP-integrated cost management.

What languages and core features does the system support?

The system supports an unlimited number of languages and allows users to define flights, specs, and production plans while managing inventory and operational staff through a user-friendly interface.

What are the stated scale and reach of the business?

According to the business's own website, Criteria has served over 20,000 happy clients, handles more than 200 flights a day, covers 8 to 345 airports, and provides over 300,000 meals.

What do multiple reviewers say about the food and service quality?

Reviewers consistently praise the freshness and taste of the food, the reliability and efficiency of the service, and the promptness of delivery, with many noting they have never been disappointed.

How does the system handle customer and staff definitions?

The system allows companies to define customers as active, passive, or potential, and categorize them as Airline Company, Agency, or VIP, while also managing contracts and operational staff roles.

What specific tools are available for coding and cost calculation?

Users can utilize the 'Intelligent Coding System' to create sales codes that make products intelligible and traceable, and calculate costs based on production time of products and semi-finished goods.

How does the system manage spec orders and potential customers?

The platform enables users to send potential customer spec orders to the production unit and create unlimited numbers of potential or offer specs for active, passive, or potential clients.

What operational monitoring and reporting capabilities are included?

Criteria offers tools to monitor operation stages, prevent wastage, reduce labor costs, and instantly access extensive reports based on specific user needs.

How does the system manage flight configurations and orders?

The system supports flight management by allowing users to select companies, set arrival and departure times, define routes, and choose configurations for flights including FC/BC/EC/Special orders.

What recent content and contact information are available on the website?

The business provides a blog with posts such as 'Flights Management' dated January 3, 2023, and a contact email at [email protected] for further inquiries.

What is the current Trustburn rating and review timeline?

The Trustburn listing shows a 4 out of 5 rating from 12 reviews, with the most recent feedback coming in November 2023.

How does the system ensure real-time tracking of flight details?

The system is described as robust and reliable in real-time, ensuring that details like process completion times and order information are tracked for every flight.

What contact methods are provided for support?

The website mentions a PBX number at +90 212 635 00 77 for customer and trolley equipment support, alongside the main email address for communication.

How does the system handle user authorization and departmental structure?

The system allows users to define units, departments, and positions, and authorize Criteria users with specific roles to manage the catering operations effectively.

How does the system integrate with HR software for staff management?

The platform integrates with HR software to import staff information and defines roles for personnel to streamline the management of catering operations.

AI-generated from reviews on this page. Verify anything important with the company directly.

Ibrahim Sabbagh
Reviews 1

Criteria airline catering management system is an excellent company with great customer service. I have been using their services for a while now and I have never been disappointed. The quality of the food is amazing and the delivery is always on time. I highly recommend them!

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About Criteria airline catering management system

Criteria is a state-of-art in-flight catering management system that is developed for companies in airline catering business. Criteria is a web based, robust and reliable real-time solution that is built by using Microsoft’s .NET technology and Microsoft SQL database. With Criteria, companies are able to control their workflow in defining flights and specs, stock planning, and ERP integrated cost and resource management.

Criteria is designed to be user-friendly. The user interfaces are easy-to-use and therefore it is very easy to learn how to administer the system. The system supports unlimited number of languages.