I recently used Air Charter Service for a business trip and I must say, I was thoroughly impressed. The service provided was top-notch, from the moment I made the booking till the time I landed. The staff was extremely professional and attentive to all my needs. The flight itself was comfortable and I was able to get some work done while on board. Highly recommend them!
What reviewers say about Air charter service
What is Air charter service?
Air Charter Service is a global leader in private jet, helicopter, and airliner charters, offering services for business and leisure travel. They handle over 10,000 charters per year and operate from offices worldwide, providing 24/7 support for private, group, and cargo flights.
How do I get a quote for a private jet charter?
You can use their online pricing tool to get an estimated cost based on departure, arrival, dates, and passenger count. For a fixed quote and to confirm aircraft availability, you must contact their charter experts directly.
What are the main aircraft options available for charter?
The company offers a huge range of small specialist aircraft, including the Bombardier Global Express XRS for up to 12 passengers, the Dassault Falcon 900B for 14 passengers, and the Hawker Beechcraft 800XP and 900XP for 8 passengers each.
Where are the main offices located for booking and support?
Headquarters are in Uniondale, NY, with additional offices in Toronto, Montreal, Los Angeles, San Jose, Chicago, Atlanta, and Houston. They also have a Manhattan office at 199 Water Street, Suite 33-103, New York, NY 10038.
What specific cargo and time-critical services do they offer?
They provide onboard courier services, next flight out express airfreight, and integrated trucking solutions. Their time-critical division also handles high-value transports, dangerous goods, temperature-controlled shipments, and aerospace parts.
What do reviewers say about the booking process?
Some reviewers mention that the booking process can take longer than expected, causing slight inconvenience. However, many others praise the seamless and hassle-free nature of the entire experience from inquiry to landing.
What are the common complaints mentioned in customer reviews?
Some users note that pricing was higher than expected for the overall experience, and one review specifically mentioned that the on-board WiFi was a bit spotty during the flight.
How many reviews does the business have and what is the rating split?
The Trustburn rating is 3.8 out of 5 from 12 reviews. The split includes multiple 5-star ratings praising professionalism and comfort, alongside several 3-star reviews citing issues with pricing and booking speed.
What makes Air Charter Service different from other charter brokers?
They claim to be the largest private charter brokerage in the world with access to 50,000 aircraft globally and 40+ offices across 6 continents. They also highlight a four-stage process designed to take the confusion out of chartering.
What are the practical details for getting started with a group charter?
Group charters are defined as flights for 20 or more passengers. The company arranges charters for larger groups on regional jet airliners, turboprops, VIP & executive airliners, as well as narrow and wide-body airliners.
What do Reddit users say about working with or using this company?
Some users on Reddit mention job interviews where they had to wait for calls from recruiters, and others discuss part-time gig opportunities as onboard couriers. There are also posts about starting an air charter service and costs affecting operations in India.
What is the experience like for a first-time business traveler?
Reviewers describe the experience as top-notch with professional and attentive staff, comfortable flights, and the ability to get work done on board. The convenience and flexibility of flying on a private plane are frequently highlighted as unmatched.
How does the company handle urgent and time-sensitive shipments?
They offer point-to-point pick-up and delivery in hard-to-access areas via helicopter services. They also provide supervised delivery that is quick and traceable for onboard courier needs.
What are the estimated flight costs and what factors affect them?
Costs vary dramatically based on the type and model of aircraft, departure and arrival airports, travel dates, number of passengers, and airport and crew fees. The company provides a pricing tool to help guide choices before chartering.
AI-generated from reviews on this page. Verify anything important with the company directly.
The charter service had decent aircraft options and responsive customer service. However, the pricing was a bit higher than expected for the overall experience.
✈️ I had an amazing experience with Air Charter Service! The staff was friendly and helpful, ensuring that all my needs were met during the flight. The plane was comfortable and well-equipped, making for a pleasant journey. I highly recommend their services to anyone looking for a hassle-free travel experience! ✈️
Air Charter Service provided a satisfactory service for my recent trip. The staff was professional and the flight was comfortable. However, the booking process took longer than expected, resulting in a slight inconvenience. Nonetheless, I appreciate their efforts in ensuring a smooth journey.
I recently used a private charter service for my trip, and it was a great experience. The convenience and flexibility of flying on a private plane were unmatched. The staff was friendly and the flight itself was smooth. I would definitely consider using their services again in the future.
I recently had the pleasure of flying with Air Charter Service and it was a great experience. The staff was friendly and the plane was comfortable. The only minor issue I had was with the on-board WiFi, as it was a bit spotty. However, overall, I was satisfied with their services.
I had the pleasure of flying with a private charter arranged through aircharterservice.com and it was a fantastic experience. The entire process was smooth and hassle-free, from booking to landing. The crew was friendly and professional, and the plane itself was luxurious and well-maintained. I highly recommend their services for anyone looking for a seamless travel experience.
Air Charter Service exceeded my expectations in every way. From the initial inquiry to the actual flight, the entire process was seamless and stress-free. The staff was professional and accommodating, and the plane was comfortable and well-maintained. I would highly recommend their services to anyone in need of private charter flights.
I recently used Air Charter Service for a business trip and I was impressed with their level of service. The staff was professional and attentive, and the flight was comfortable and efficient. The booking process was seamless and the entire experience exceeded my expectations. Highly recommend them!
I had the pleasure of using Air Charter Service for a recent vacation and it was an excellent experience from start to finish. The staff was friendly and helpful, and the plane was luxurious and well-maintained. I would highly recommend their services to anyone looking for a top-notch travel experience.
I recently flew with Air Charter Service and I was very impressed with their level of service. The staff was friendly and professional, and the flight itself was comfortable and smooth. The booking process was simple and hassle-free. I would definitely recommend them for anyone in need of private charter flights.
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Global leader in private jet, helicopter, airliner & cargo aircraft charters. Over 10,000 charters per year, offices worldwide, contact us 24/7.
Air Charter Service: The Global Leader in Private Jet, Helicopter, Airliner & Cargo Aircraft Charters
Air Charter Service is a global leader in private jet, helicopter, airliner and cargo aircraft charters. With over 10,000 charters per year and offices worldwide, Air Charter Service is the go-to provider for clients who demand the highest level of service and reliability.
Founded in 1990 by Chris Leach and Andy Christie, Air Charter Service has grown from a small operation based out of London to a global company with offices in North America, South America, Europe, Africa and Asia. The company's success can be attributed to its commitment to providing exceptional customer service combined with an unwavering focus on safety.
Private Jet Charters
Air Charter Service offers private jet charters for individuals or groups looking for luxury travel options. Whether you need a light jet for short trips or a heavy jet for long-haul flights across continents or oceans - Air Charter Service has got you covered. With access to over 50 different types of aircraft ranging from turboprops to ultra-long-range jets like the Gulfstream G650ER - clients can choose the perfect aircraft that suits their needs.
Helicopter Charters
For those who need quick transportation within cities or remote locations where traditional airports are not available - Air Charter Service offers helicopter charters. Helicopters are ideal for business executives who need to get from one meeting location to another quickly without having to deal with traffic congestion on the ground.
Airliner Charters
For larger groups traveling together such as sports teams or corporate events - Air Charter Service offers airliner charters. Clients can choose from narrow-body jets like Boeing 737s or wide-body jets like Airbus A380s depending on their needs.
Cargo Aircraft Charters
In addition to passenger charter services - Air Charter Services also provides cargo aircraft charter services. Clients can transport anything from perishable goods like fresh produce and seafood to oversized cargo such as construction equipment or even live animals.
24/7 Customer Support
At Air Charter Services we understand that our clients' time is valuable which is why we offer round-the-clock customer support via phone or email so that our clients can reach us whenever they need us no matter what time zone they are in.
Safety First Approach
Safety is at the forefront of everything we do at Air Charter Services which is why all our operators must meet strict safety standards set by aviation regulatory bodies such as FAA (Federal Aviation Administration) , EASA (European Union Aviation Safety Agency) , CAAC (Civil Aviation Administration of China) etc . We also have an internal quality assurance team that ensures all operators meet our own high standards before being approved by us .
Conclusion
In conclusion , if you're looking for reliable air charter services then look no further than Air Charerter Services . With over three decades of experience providing exceptional customer service combined with an unwavering focus on safety – it's easy see why they're considered one of the best air charter companies around today!
- Website
- aircharterservice.com
- Phone
- +14166289412
- Address
- 171-185 ewell road
- Categories
- Airlines/aviation