My wife's cruise was cancelled due to the virus pandemic, but AHI travel refuses to refund her money. All they will offer is a travel voucher which must be used by the end of 2022. Explained that future travel is not possible due to domestic and work responsibilities, to no avail. Not their problem,...
STAY AWAY FROM AHI!!!!
We booked a trip to Morocco set to leave on 3/28/20 just as COVID hit. Their fine print does everything to protect them AND KEEP YOUR MONEY FOR THEIR OWN USE. There was no refund option just a voucher to be used when they decide to honor it. Absolutely outrageous that we pai...
We just took the Rhine Cruise from Amsterdam to Basel. I was amazed at the level of organization and detail AHI provided throughout the cruise. From airport pick up to airport drop off, from excursion to excursion, every detail was planned to a T. The AHI team who traveled with us were phenomenal....
Update, after the review they fully refunded my parents....
Hi my parents are 90 and 78. They have traveled with you as good customers for over a decade. 9 trips in total. Everyone in hospitality has issued refunds to their guests. My parents were planning to my their last trip in April to Ce...
Amazing company. Amazing products, great website!!!! Hearts in the right place!!
At this time when there is such uncertainty, there has been no statement from AHI Travel. Our return flight from Europe is with in the 30 day travel ban. There has been no contact from an AHI representative regarding on how we will return from Europe or if AHI will arrange accommodations until we c...
No complaint. Great arrangements. Outstanding service.
I am 70 and my wife is 67. We have traveled with AHI several times. We have been good customers. We are retired and saved up so we could celebrate my milestone birthday with our two daughters. We booked a trip for June and planned on celebrating our 45th anniversary as well. We canceled the trip...
With a no fault of our own cancellation AHI will keep all your cash possible and will not make any consideration as to the pandemic. They will make no accounting to you as to what portion of the costs they actually paid. Make your own travel arrangements and AVOID THEIR LEGAL FINE PRINT. Never again...
Update, AHI has agreed to refund 100% of the Purchase.. thank you for your quick resolution.
My parents are 90 and 78. they have traveled with you 9 times. they have been good customers. They booked a trip for April to celebrate their 50th anniversary. you canceled the trip due to covid-19....