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Aggressive Carpet Care

4.1ยท 11 reviews
Average ratingGreat
4.1/ 5

Based on 11 reviews

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Based on 11 reviews, listing data and website checks ยท updated yesterday

What is Aggressive Carpet Care?

Aggressive Carpet Care is a locally owned and operated carpet cleaning and janitorial service based in Napa, California, serving residential and commercial clients across Napa, Sonoma, and the surrounding area. The company has been operating for over 20 years and has completed more than 5,000 jobs. They specialize in deep hot-water extraction for carpets, upholstery cleaning for homes and vehicles, and 24-hour emergency water extraction for floods or overflows. Their technicians are IICRC certified, and they use 100% eco-friendly products that are safe for kids and pets.

How can I book a service or get a quote?

To get started, customers can call, text, or email the business to request a free estimate. The company offers 24/7 emergency response for water extraction, meaning they can be reached any hour of the day to limit flood damage. For regular cleaning needs, clients can schedule appointments through their website or by contacting them directly at their Napa location.

Where is the business located and what areas does it serve?

The business operates out of 1080 Imola Ave in Napa, California, and primarily serves the Napa and Sonoma regions. Their local presence allows them to provide rapid response times, especially for emergency water extraction services that require immediate attention regardless of the time of day.

What certifications and eco-friendly features does the company use?

All services are performed by IICRC-certified technicians who follow national cleaning and restoration standards. The company uses 100% eco-friendly, green, and non-toxic products that are safe for children and pets. Their tile and grout cleaning process restores color and luster without harsh chemicals, and their janitorial programs keep offices consistently spotless.

What makes this business different from other carpet cleaners?

The company differentiates itself through its 24/7 emergency water extraction capability, which allows them to respond to floods and overflows at any hour. They also emphasize their IICRC certification and the use of state-of-the-art equipment to lift embedded dirt from carpets. Their local ownership and licensing further establish trust with Napa-area clients.

What is the step-by-step process for a cleaning job?

The process begins with a free estimate request via phone, text, or email. Technicians arrive on time and use deep hot-water extraction to remove stubborn stains and embedded dirt. After cleaning, carpets are left odor-free and looking fresh, with the company offering complete janitorial programs for ongoing maintenance needs.

What is the current rating and how recent are the reviews?

The business has a Trustburn rating of 4.1 out of 5 stars based on 11 reviews. The most recent reviews from November 2023 highlight professional service, reasonable pricing, and thorough cleaning results. Reviewers frequently praise the friendly and efficient technicians who consistently deliver high-quality work.

What do reviewers praise most about the service?

The company states that their technicians are always on time and polite, ensuring a professional experience from the first call to the finished job. They emphasize fair pricing and leave carpets odor-free, which is a common theme in positive customer feedback. Their thorough approach ensures that even stubborn stains are removed effectively.

What specific situations do reviewers highlight in their feedback?

Some reviewers note that the company handles emergency situations exceptionally well, such as responding quickly to pipe bursts before significant damage occurs. Others mention that the green products are safe around kids and pets, addressing common concerns about chemical safety in homes.

What specific services are offered?

The business offers residential and commercial steam cleaning, upholstery cleaning for furniture and vehicles, and tile and grout cleaning. They also provide complete janitorial services for offices and facilities, ensuring consistent cleanliness throughout the year.

What terms or guarantees are stated by the business?

The business is licensed, bonded, and insured, providing assurance to clients about their professionalism and accountability. They also operate with a focus on safety and hygiene, ensuring environments are clean and free from harmful chemicals.

What details from the website are unique to this business?

The company's website mentions that they use state-of-the-art equipment and the best products available to achieve optimal cleaning results. Their commitment to eco-friendly practices is a key feature that appeals to environmentally conscious customers.

Who is this service best suited for?

The business is suitable for residential clients needing carpet and upholstery cleaning, as well as commercial clients requiring janitorial services. They cater to those who value eco-friendly products and professional, timely service in the Napa region.

How can I contact Aggressive Carpet Care?

You can reach Aggressive Carpet Care by phone at 7072262444.

Is Aggressive Carpet Care on social media?

Aggressive Carpet Care has official profiles on Facebook.

AI-generated from reviews on this page. Verify anything important with the company directly.

Deborah Jourdan
Reviews 1

I recently had my carpets cleaned by Aggressive Carpet Care, and I couldn't be happier with the results. The technicians were professional and did an outstanding job. The price was also very reasonable. I highly recommend them to anyone in need of carpet cleaning services.

Jennifer Seal
Reviews 1

I have been using Aggressive Carpet Care for several years now and their service has never disappointed me. The staff is professional, reliable, and always on time. They do a thorough job of cleaning my carpets and removing any stains. I highly recommend them.

Dana Raichmann
Reviews 1

I have been a loyal customer of Aggressive Carpet Care for years. Their service is always top-notch. The technicians are knowledgeable and thorough in their work. My carpets look brand new every time they clean them. I highly recommend them to anyone in need of carpet cleaning.

Carl Nolen
Reviews 1

I recently hired a carpet cleaning company, and I was not impressed with their service. However, when I tried Aggressive Carpet Care, I was blown away. They did an excellent job of cleaning my carpets and left them looking and smelling fresh. I will definitely be a repeat customer.

Tracy Penketh
Reviews 1

The customer service provided by this company is outstanding. They are always prompt in responding to my inquiries and addressing any concerns I have. The technicians who come to clean my carpets are friendly and efficient. I am very satisfied with Aggressive Carpet Care.

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About Aggressive Carpet Care

Address
1080 Imola Ave
Categories
Retail