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Agent.ai

3.9· 10 reviews
Average ratingAverage
3.9/ 5

Based on 10 reviews

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What reviewers say about Agent.ai

Generated with AI from 10 reviews on Trustburn · updated 28 days ago

Customers generally describe the platform as user-friendly and easy to navigate, often praising the responsive and helpful support team. Many users report that the software has streamlined their operations and improved efficiency, with several giving high ratings and recommending the service.
What does Agent.ai do?

Agent.ai provides artificial intelligence-enhanced customer service software that helps businesses connect with customers in real-time across their preferred communication channels. It uses event-based machine learning and natural language processing to deliver data-driven, personalized support around the clock while boosting agent productivity.

Are there any complaints about Agent.ai?

The reviews on file do not mention specific complaints, although one user noted that the AI responses were sometimes generic and lacked personalization, and that response times could have been quicker.

What do people say about Agent.ai outside Trustburn?

Outside of Trustburn, discussions indicate that Agent.ai is used as a platform for building agents within various workflows, alongside other tools like Make.com and n8n.

AI-generated from reviews on this page. Verify anything important with the company directly.

Elisabeth Bell
Reviews 1

👤Customer: I recently came across agent.ai and decided to give it a try. I must say, it's an interesting platform 🤔. While it offers a range of features for customer support, I found it to be quite average overall. The interface is user-friendly, making it easy to navigate and access the necessary tools. However, I felt that the AI capabilities could be improved upon. The responses provided by the system were sometimes generic and lacked personalization 😕. The customer support team was helpful and knowledgeable, but the response time could have been quicker⏳. It's worth mentioning that the pricing plans are quite reasonable, which is a definite plus. In conclusion, agent.ai has the potential to be a great platform, but there is room for improvement in terms of AI capabilities and response time. Overall, it's an average service that could benefit from some fine-tuning.

Steve Fortier
Reviews 1

I recently used a customer service platform called Agent.ai and I was pleasantly surprised. The platform was very user-friendly and the support I received was excellent. I would definitely recommend this platform to others looking for a reliable customer service solution.

Bob Cavanaugh
Reviews 1

Agent.ai is a great company. Their website is easy to navigate and their customer service is top-notch. I had a few questions about their products and their team was very helpful in providing me with all the information I needed. I highly recommend Agent.ai for all your customer service needs.

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About Agent.ai

Agent.ai provides artificial intelligence-enhanced customer service software that helps businesses connect in real-time with their customers wherever they are, whenever they’d like and in the communication channels they prefer. Backed by its event-based machine learning and natural language processing engines, Agent.ai enables businesses to deliver data-driven, responsive and personalized support to customers, 24/7/365, while helping agents become more productive.

Website
agent.ai
Address
100 north stone avenue