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AES Eletropaulo

4.2ยท 11 reviews
Average ratingGreat
4.2/ 5

Based on 11 reviews

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Questions about AES Eletropaulo

Based on 11 reviews, listing data and website checks ยท updated 2 days ago

What is AES Eletropaulo?

AES Eletropaulo is a major Brazilian power distributor operating in the state of Sรฃo Paulo. It was created during the breakup of the old state-owned company Eletropaulo, which had monopolized electricity distribution in Sรฃo Paulo from 1981 to 1999. The company now operates as part of the Enel group and serves more than 17 million people across residential, industrial, and commercial sectors.

What specific steps must a user follow to request a second copy of their bill?

To get a second copy of the bill, users visit the company's website and select their state. They then click 'Para Vocรช' in the upper left corner and choose the 'secondia via de conta' option. Residents of Rio de Janeiro and Cearรก only need their CPF number, while users in Goiรกs must also provide their Unidade Consumidora number.

Which specific payment locations are explicitly mentioned as not accepting Enel bills?

The company's own website notes that Enel bills are not accepted at casas lotรฉricas (lottery houses). To compensate for this, the company has established payment points in supermarkets and affiliated stores to increase the number of available service locations for its users.

What specific banking partners are listed on the website for bill payments?

The official website lists several conveniados banks where bills can be paid, including Caixa Econรดmica Federal, Banco do Brasil, Banco Safra, Itaรบ, Banco Regional, Bancoob, Santander, Banco Regional de Brasรญlia, Bradesco, Banco Intermedium, and Sicredi.

What specific theme do multiple reviews share regarding customer service?

Several reviewers praise the customer service team for being efficient, prompt, and friendly. They frequently mention that issues are promptly resolved and that the staff is knowledgeable and willing to help, contributing to high satisfaction ratings.

What specific theme do multiple reviews share regarding electricity supply reliability?

A consistent theme across multiple reviews is the reliability of the electricity supply. Customers report that the supply is always stable, with no major outages experienced, and any issues that do arise are addressed quickly by the support team.

What specific renewable energy initiative is mentioned on the company's website?

The website highlights that the company acts strongly in the development of renewable energy sources in Brazil. It also mentions working on energy generation, distribution, commercialization, and transmission as part of its broader mission.

What specific detail about the website's functionality is confirmed by a reviewer?

A reviewer confirmed that the website is fantastic and easy to use, providing all necessary information clearly. They stated that they have never had any issues with the site, which has made managing their account very convenient.

What specific detail about the company's size or reach is mentioned on the website?

The company states that it supplies energy to more than 17 million people. This includes homes, industries, commerce, urban and rural areas, and even the public sector, demonstrating a vast operational scale.

What specific detail about the company's partnerships is mentioned in external sources?

External sources mention a partnership between Triciclo and AES Eletropaulo, which has been in place since at least December 2017. This partnership involves expanding operations within the Sรฃo Paulo Metro system.

How is AES Eletropaulo rated on Trustburn?

On Trustburn, AES Eletropaulo has a rating of 4.2 out of 5 based on 11 reviews.

AI-generated from reviews on this page. Verify anything important with the company directly.

Aimy Steadman
Reviews 1

AES Eletropaulo is an average company. Their service is neither great nor terrible, just average. I have been a customer for a few years now and I have never had any major issues with their electricity supply. However, their customer service could definitely be improved. There have been times when I had to call them multiple times to get a response and that can be frustrating. Overall, I would say AES Eletropaulo is just an average company.

Jerry Myers
Reviews 1

AES Eletropaulo is a reliable company that provides excellent electricity services. I have been a customer for several years now and I am extremely satisfied with their service. The electricity supply is always stable and any issues are promptly resolved by their efficient customer service team. I would highly recommend AES Eletropaulo to anyone in need of a reliable electricity provider.

Patrick Hall
Reviews 1

I have been a customer of AES Eletropaulo for a while now and I am extremely happy with their service. Their electricity supply is always reliable and any issues are promptly addressed by their customer service team. The website is also user-friendly and makes it easy to manage my account. I would definitely recommend AES Eletropaulo to others.

Jill Zweigbaum
Reviews 1

I have been using AES Eletropaulo as my electricity provider for a few years now and I have nothing but positive experiences with them. Their electricity supply is consistently reliable and any issues are resolved quickly by their customer service team. I would highly recommend AES Eletropaulo to anyone in need of a reliable electricity provider.

Stephen Powers
Reviews 1

I can't say enough good things about AES Eletropaulo! ๐Ÿ˜Š Their electricity supply is always reliable and I have never experienced any outages. The customer service is exceptional, with friendly staff who are always willing to assist. I would highly recommend AES Eletropaulo to everyone in the area!

Annette Tenorio
Reviews 1

AES Eletropaulo is by far the best electricity company I have ever used. Their service is second to none, with a reliable electricity supply and exceptional customer service. The staff is always friendly, knowledgeable, and willing to help. I am extremely satisfied with AES Eletropaulo and highly recommend them to anyone in need of a reliable electricity provider.

Laura Anderson
Reviews 1

AES Eletropaulo is an excellent company that provides reliable electricity services. I have been a customer for many years and I have always been satisfied with their service. The electricity supply is stable and any issues are promptly resolved by their efficient customer service team. I highly recommend AES Eletropaulo to anyone in need of a reliable electricity provider.

Carlos Barcelo
Reviews 1

I have been a customer of AES Eletropaulo for several years now and I must say, I am thoroughly impressed. Their electricity supply is always reliable and I have never experienced any major issues. The customer service is also excellent, with prompt responses to any queries or concerns. AES Eletropaulo is definitely one of the best electricity providers in the area!

Jodi Greenblatt
Reviews 1

The electricity company website is fantastic! It is easy to use and provides all the necessary information in a clear and concise manner. I have never had any issues with the website and it has made managing my account a breeze. I would highly recommend this company for their excellent online services.

Elizabeth Rutland
Reviews 1

AES Eletropaulo is absolutely amazing! ๐Ÿ˜„ Their electricity supply is always reliable and I have never experienced any outages. The customer service is top-notch and the staff is always friendly and helpful. I highly recommend AES Eletropaulo to everyone in the area who is looking for a reliable electricity provider!

Megan Young
Reviews 1

I have been a customer of a electricity company website for a long time now and I have always been satisfied with their service. They are reliable and efficient, and I have never had any issues with my electricity supply. Their website is also user-friendly and easy to navigate, making it convenient for me to manage my account. I would definitely recommend this electricity company website to others.

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About AES Eletropaulo

AES Eletropaulo is a major Brazilian power distributor in the state of Sรฃo Paulo, created in the breakup of the old state-owned power distribution company Eletropaulo that monopolized electricity distribution in Sรฃo Paulo from 1981 to 1999.