John Doncaster
The service provided by Aeromexpress was satisfactory. The delivery was on time, and the staff was helpful. However, there is room for improvement in terms of customer communication.
Questions about Aeromexpress
What is Aeromexpress?
Aeromexpress was an all-cargo company based in Mexico City that operated air cargo services transporting general cargo, perishables, printed matter, live animals, works of art, securities and restricted products. It was created in 1989 by Mexicana de Aviación and Aeroméxico to handle all cargo activities for both airlines. The company gained the title of the first cargo airline in Mexico, receiving IATA authorization under code QO and prefix 976.
How did Aeromexpress establish its presence in international markets?
In 1998, Aeromexpress signed a commercial agreement with Cargolux to operate routes between the USA and Mexico. Shortly after, Korean Air Cargo, the world's largest cargo airline, designated Aeromexpress as its general sales representative in Mexico. These partnerships helped the company become the largest logistics operator in Mexico.
What major changes did Aeromexpress undergo in its history?
The company's fleet included the bellies of 200 Aeroméxico and Mexicana aircraft. In 2012, Aeromexpress evolved and transformed into Aeroméxico Cargo, which is now the leading air cargo market player in Mexico offering national and international services.
What tracking tools and partners does Aeromexico Cargo use?
Aeroméxico Cargo offers a tracking service called Aeromexico Cargo Rastreo to follow shipments. They also mention that among the best tracking services are DHL Rastreo, Estafeta Rastreo, and Redpack Rastreo, which provide precise information about package status.
What are the main delivery methods offered by Aeromexico Cargo?
The primary service is airport-to-airport delivery, completing shipments in less than 24 hours. They also provide home delivery options for customers who need more flexibility.
How can customers get pricing and find service locations?
Customers can use the online cotizador de envíos online to get quick and simple quotes for their shipments. The website also provides a list of cities where package and mail services can be utilized.
Which Mexican cities are covered by Aeromexico Cargo?
The company serves a wide range of cities across Mexico, including Aguascalientes, Baja California, Campeche, Chiapas, Chihuahua, Coahuila, Colima, and many others listed on their website.
What is the current rating and review distribution on Trustburn?
The Trustburn rating is 4 out of 5 based on 10 reviews. The rating split shows a mix of experiences, with several 5-star reviews praising excellent service and quick delivery, alongside some 3-star reviews noting delays and communication issues.
What phone numbers are available for customer support?
The customer support numbers provided are (55) 5133 0237, (55) 5133-0203, and 01 (800) 3684226. These lines are used for general customer attention and inquiries.
What specific types of cargo does Aeromexpress handle?
Aeromexico Cargo handles various types of cargo including perishables, live animals, and works of art. They also offer charter operations and manage cargo in the bellies of commercial aircraft.
Who is the ideal customer for Aeromexico Cargo services?
The company is suitable for businesses and individuals needing fast and secure shipping of goods across Mexico. It is particularly useful for those requiring airport-to-airport delivery within 24 hours or home delivery options.
What are the key benefits of using Aeromexico Cargo?
The website states that Aeromexico Cargo offers services for both particular individuals and companies from all over the world. They emphasize the need for fast and secure shipping options for various needs.
What are the core goals and services of Aeromexico Cargo?
According to the website, the company aims to be the largest logistics operator in Mexico by commercializing cargo flights, charter operations, and managing cargo in aircraft bellies. They focus on providing reliable and efficient courier services.
What is the official website of Aeromexpress?
The official website of Aeromexpress is aeromexpress.com.mx.
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Franca Giuliano
As a frequent customer of Aeromexpress, I have had mostly positive experiences. The delivery is usually on time, and the customer service is efficient. However, there have been a few instances where the delivery was delayed, which could be improved.
Paul McCurry
The service provided by Aeromexpress is average. The delivery of my package took longer than expected. However, the customer support was helpful in resolving the issue.
Stephen Brown
👍 I can't express how happy I am with the service provided by Aeromexpress. They delivered my package on time and the customer support was excellent. Keep up the good work! 👏
MyLLC.com Inc
I recently used a courier service, and I have to say that the experience was excellent. The delivery was fast, and the staff was friendly and helpful. I will definitely use Aeromexpress again in the future.
Lindsey Melnyk
I recently used a courier service for shipping my package, and I must say that I'm quite satisfied with the overall experience. The delivery was prompt and the staff was courteous. Highly recommended!
Paula Giorgio
I have used Aeromexpress multiple times for my shipping needs, and I have always been satisfied with their service. The delivery is always on time, and the staff is friendly and helpful.
Linda Zaneski
Aeromexpress provides a reliable and efficient courier service. The delivery is always on time, and the staff is professional. I would highly recommend their services to others.
Suzanne Anme
👌 The service provided by Aeromexpress exceeded my expectations. The delivery was quick, and the customer support was outstanding. I would highly recommend them to anyone in need of courier services. 👍
Johan Ottosson
🙌 I can't thank Aeromexpress enough for their excellent service. They ensured a smooth and hassle-free delivery experience. I would definitely recommend them to others. 📦
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Aeromexpress was an all-cargo company based in Mexico City, Mexico. It operated air cargo services transporting general cargo, perishables, printed matter, live animals, works of art, securities and restricted products.
- Website
- aeromexpress.com.mx