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Average ratingExcellent
4.5/ 5

Based on 775 reviews

583%
49%
34%
22%
12%
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Nancy
Reviews 1

I really love the quality of the material and the vibrant colors. Although the dimensions are slightly bigger than I anticipated, resulting in a nice generous overhang, it turned out exactly as I pictured it when I ordered online. It’s definitely a top-notch selection.

Trusted Customer
Reviews 1

I’m really impressed with the quality from Adairs; everything looks fantastic. The process was smooth, from the helpful customer service to the convenient pickup. It’s a shame some items were out of stock, as I definitely would have grabbed more if they were available.

Trusted Customer
Reviews 1

I’ve been a big fan of Adairs toppers at home, so when my mother-in-law needed a single bed topper for her two months in respite care, I knew where to turn. The firm found the mattress a bit too hard, but this topper made a world of difference to her comfort. It’s also great that it adjusts well with the bed’s different positions.

Trusted Customer
Reviews 1

I am absolutely obsessed with these towels from Adairs! They are so good that I immediately bought another set. The generous size and superior quality really stand out. They are thick, highly absorbent, and hold up beautifully after washing. I line-dried them and gave them a good shake first, which made them incredibly fluffy. Definitely worth the buy!

Trusted Customer
Reviews 1

I really love the cushions and the vibrant colors, but the shipping experience from Adairs was incredibly slow. It took 20 days to arrive, which was frustrating since I needed them for an open home inspection. Even though I realized the order was being shipped from Australia, the processing time felt painful—honestly, parcels from Europe get here faster than this did. Despite the delay, I’m giving it 4 stars because the product itself is great.

Trusted Customer
Reviews 1

Adairs delivers a great balance of comfort and style, but the fabric does trap quite a bit of heat. While I’m enjoying the spring weather now, I’m a little apprehensive about how breathable it will be once the summer heat kicks in. Still, it’s a solid choice so far.

Trusted Customer
Reviews 1

I’m reviewing this Adairs quilt cover from New Zealand. I just washed it and was getting ready to make the bed when I realized it’s designed to go over the existing doona rather than having ties to attach a separate quilt. I was expecting it to function like a fitted sheet for a duvet, so that was a bit of a surprise. On the plus side, the fabric feels nice and the color looks great. I’m just hoping it stays in place and doesn’t slip around.

Marie
Reviews 1

I’m thoroughly impressed with the quality of these sheets from Adairs. They have a wonderfully soft and luxurious touch that feels great against the skin. The colors are vibrant and pair beautifully with the neutral tones in the collection. Plus, they’ve held up really well through multiple washes, keeping their texture and color intact, which means long-lasting comfort and style.

Timea
Reviews 1

I’m really impressed with this Adairs mattress protector. It sits perfectly on my queen bed, thanks to the deep 48cm skirt that keeps it secure. The bamboo viscose top is wonderfully soft and breathable, making for a very comfortable sleep. I also love the waterproof backing—it effectively shields the mattress from spills without feeling bulky. Overall, the build quality is excellent, and it’s definitely a smart purchase for protecting your bed.

Trusted Customer
Reviews 1

The quality at Adairs is outstanding; the fabric feels incredibly soft and absorbs water beautifully. My daughter is thrilled with the heart pattern and vibrant colors. My only small critique is the lack of matching hand towels or bath mats to complete the set.

Marcio
Reviews 1

Hi, thanks for checking in. I wanted to share that my recent order left me feeling a bit let down, though it’s not really on Adairs. I’ve been a loyal customer because I loved a similar sheet set I bought before, so I thought I’d try the 1500 TC option. I’m not well-versed in thread counts, but given the price, I expected something comparable to my usual favorite cotton sheets. Instead, these felt more like a synthetic silk-polyester blend, which isn’t my preference. I’d give it a 3-star rating—appreciate your understanding.

Trusted Customer
Reviews 1

Adairs nailed it with this toy! It’s become the perfect distraction during bath time. My son absolutely loves chasing it around the bathroom, giggling all the while. It’s turned a simple drying routine into a fun little game, and I couldn’t be happier with the purchase.

Trusted Customer
Reviews 1

Adairs really knows how to make quality textiles. The hand towel and bath mat are both gorgeous and incredibly soft to the touch. I’ve washed them several times and they still look and feel brand new. Highly recommend checking out their range if you’re looking for durable, stylish bathroom essentials.

Trusted Customer
Reviews 1

Adairs delivered exactly what I needed for my bathroom refresh. The towels are incredibly soft and highly absorbent, making them a practical choice. Plus, the shade is spot-on for the new decor and the dimensions are perfect. A fantastic 5-star addition to my home.

Trusted Customer
Reviews 1

I’m loving these sheets from Adairs! They were a bit rough on the first night, but they’ve softened up nicely since then. The colors are vibrant and they feel very comfortable. I’m knocking off one star though because the delivery was a total letdown—it took over a week just to get the package shipped out, which is really poor service.

NICOLE
Reviews 1

I absolutely love the soft texture and light feel of these towels, and the color is lovely. The size is perfect—not too large or small. I actually bought a set in a different color earlier and was so pleased with them that I came back a few months later to purchase two more color sets. I highly recommend Adairs towels.

Trusted Customer
Reviews 1

I was genuinely impressed by the quality of these cushion inserts from Adairs. The generous filling of duck feathers gives them the perfect shape and feel for the covers I purchased them for. They work so well that I’ve already placed another order to replenish my supply.

Trusted Customer
Reviews 1

We use this waterproof protector whenever the kids sleep in our bed, and it’s impressively quiet so it doesn't disturb sleep. I’ve already recommended it to friends because it’s comfortable and dries quickly in the dryer, which was exactly what I needed.

Ashley
Reviews 1

Purchased this mattress topper from Adairs and it was such a breeze to set up. It truly mimics that luxurious feel of a five-star hotel bed, which was exactly what I had been looking for, so the investment was totally worth it. Just a heads-up: it does retain quite a bit of heat, so if you tend to sleep hot, you might want to keep that in mind. Since getting this one, my sleep quality has improved significantly, and mornings have been a dream.

FIONNA
Reviews 1

I’m really let down by the quality of these Adairs sheets. While they look lovely on the bed, the fabric feels coarse and irritating against the skin, which makes for an uncomfortable sleep. I’ve tried everything to fix the texture, washing them four times at 30 degrees and even using a bicarb and white vinegar soak, but they seem to be made of cheap, short-staple cotton. They just don’t feel fit for purpose given how nice they appear.

Trusted Customer
Reviews 1

I’m really happy with this Adairs cushion. The color is exactly what I was looking for, and the fabric feels so soft and comfortable. It looks fantastic against my cream sofa, and I appreciated that it came with the insert already inside, so I could just unpack it and use it right away.

Trusted Customer
Reviews 1

Adairs has some really sweet pieces, and I grabbed this for my two-year-old grandson at a great price for Christmas. However, it’s only a three out of five for me because the head design is a bit of a nuisance. I actually tested it on my five-year-old first, and he complained that the head got in the way. It’s a good size that should fit my toddler for quite a few years, but the design flaw keeps it from being perfect.

Trusted Customer
Reviews 1

I’ve ordered from Adairs before, so I knew what to expect. I recently bought the Doona cover along with the euro pillowcases to complete the set, and I’m absolutely thrilled with the result. The neutral tones are just lovely, and the best part is the versatility—mixing and matching the cushion covers gives you endless options to refresh your look. Highly recommend!

Leah
Reviews 1

Adairs let me down on this one. I ordered a coverlet and it arrived with noticeable pulled and missing stitches. Customer service was initially helpful, but the process unraveled quickly. After I sent photos of the damage, I received an email insinuating I had cut the stitches myself. It took another four weeks to finally get a replacement sent out after I pushed back on that accusation. I’ll definitely be thinking twice before shopping with Adairs again.

Trusted Customer
Reviews 1

I’m really impressed with the play mat from Adairs. The quality is excellent and it’s super easy to keep clean. Unlike other mats that slide around, this one stays firmly in place, giving my baby plenty of room to move and play safely. It’s also designed to be interactive while blending nicely into our home decor. Definitely a five-star purchase!

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About Adairs

Adairs is a retail company that operated stores in New Zealand. The company has closed all of its New Zealand retail operations as of June 30, 2026. The website provides information for customers regarding returns, with a 30-day change-of-mind return policy that ends on the same closure date. It also offers support links including FAQs, contact information, and account management resources.

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Retail