Steve Hills
I recently used the services of a healthcare company and had a good experience. The staff was professional and helpful. I would definitely recommend their services.
Questions about AC Health
What is AC Health?
AC Health is an app-as-a-service platform that replaces paper instructions with personalized digital mini-apps for patient care. It allows patients to watch, listen, or read medical instructions in one click to help them recover and stay healthy. The company has an NPS score of 91 and claims to increase compliance among physical therapy patients and insurance-approved visit attendance.
Who is AC Health for?
The platform is designed for healthcare providers who prescribe patient exercises, assignments, and activities, including physical therapists, occupational therapists, mental health professionals, chiropractors, and speech-language pathologists. It helps these providers deliver concierge patient care by creating custom home exercise programs (HEPs) in an app that aims to prevent patient dropout.
How much does AC Health cost?
Users can start for free with no contracts or hidden fees, and pricing is based on the number of active patients or clients. The Basic plan costs $0 per month for up to 5 active patients, while the Professional plan is $14 per month for 6-15 patients, and the Unlimited plan is $45 per month for 31+ patients.
How do I get started with AC Health?
To get started, users can request a free account or schedule a demo. The platform offers a free Basic plan with unlimited library content and archived care plans, while higher tiers add features like printable care plans and remote therapeutic monitoring.
What features does the AC Health app include?
The system supports Remote Therapeutic Monitoring (RTM) and includes CPT codes 98975, 98977, 98980, and 98981. It also provides automatic reporting and HIPAA-compliant video, chat, and image messages for secure communication between providers and patients.
What content can providers create on the platform?
The platform allows providers to create custom content ranging from simple text to videos and photos to support patients between sessions. It also offers unlimited archived clients and online website access, with the ability to shareable clinic libraries for clinics with multiple locations.
How does AC Health improve patient engagement?
The service is built specifically for mobile therapy and remote therapeutic monitoring, allowing therapists to issue home exercise programs digitally. It claims to save providers 10-20+ hours every week by automating the delivery of instructions that would otherwise be handed out on paper.
Can I brand the AC Health app with my own logo?
The platform includes a white-label app option for providers who want their own branding instead of using the standard AC Health interface. This allows clinics to offer a branded experience to their patients while using the same underlying technology and features.
What are the specific pricing tiers?
The pricing structure includes a free Basic plan, a Professional plan at $14 per month, an Unlimited plan at $45 per month, and a Clinic plan at $60 per month for clinics with two or more locations. Additional channels can be added for $20 per month.
What are the limits on content and access?
The platform supports unlimited custom library content and unlimited archived care plans across all paid tiers. It also provides free app downloads and online access, ensuring that patients can view their instructions both on the app and via a web interface.
How does AC Health ensure data security?
The system is designed to be HIPAA-compliant, ensuring that all video, chat, and image messages between providers and patients are secure. It also offers printable care plans for the Professional and higher tiers to accommodate different patient preferences.
How does the archiving feature help providers?
The platform includes a feature to archive exercises, which is particularly useful when patients return after being re-injured. This allows providers to maintain a historical record of past care plans and exercises for continuity of care.
How can I contact AC Health?
You can reach AC Health by e-mail at info@ac-health.com.
What is the official website of AC Health?
The official website of AC Health is ac-health.com.
How is AC Health rated on Trustburn?
On Trustburn, AC Health has a rating of 4.1 out of 5 based on 8 reviews.
AI-generated from reviews on this page. Verify anything important with the company directly.
Lanita Brown
The service I received from this healthcare company was great. They were professional and took good care of me. I would highly recommend their services to others.
Tim Rycroft-Nlwc
💯 I can't thank AC Health enough for the excellent care they provided. The staff is friendly and efficient. Definitely one of the best healthcare companies out there! 👍
Tony Scalia
👍 AC Health is an amazing company! I'm so impressed with the level of care they provide. The staff is friendly and competent. Keep up the good work! 👏
Sebastian Sobczak
AC Health has been wonderful in taking care of my healthcare needs. The staff is friendly and professional. I've had a great experience with them and would recommend their services to anyone in need.
George Elfond
I had a pretty average experience with AC Health. The service was decent, nothing outstanding. I would say they provide an acceptable level of care for their patients. Overall, I would rate them as average.
Nick Thompson
AC Health is a healthcare company that I had the opportunity to experience their services. I must say their service was average. Although there's room for improvement, I was satisfied with the overall care they provided. I would recommend trying them out.
Karen Jaconson
I had an opportunity to use the services of AC Health, and I must say they exceeded my expectations. The staff was friendly, and the level of care provided was excellent. I would highly recommend their services.
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AC Health, an app-as-a-service platform, is changing the patient engagement market by replacing the paper instructions currently handed to patients at the end of every point of care event with a personalized digital mini-app. In one-click, patients can watch, listen to or read the medical instructions that they need to follow to recover and to stay healthy. With an NPS score of 91, AC Health has increased compliance of physical therapy patients with their care plan as well as increased the number of insurance-approved visits they attend.
- Website
- ac-health.com
- info@ac-health.com