What is Window & Upholstery Cleaning?
Window & Upholstery Cleaning is an owner-operated business based in Fairview, OR that specializes in two specific services: streak-free window cleaning and deep extraction upholstery cleaning. They serve the Portland, OR and Vancouver, WA metro area, including cities like Beaverton, Lake Oswego, Hillsboro, Tigard, Gresham, and Happy Valley. The company offers upfront quotes by phone, text, or photo and uses eco-friendly solutions with a 24-hour satisfaction guarantee.
What are the pricing structures and minimum fees for their services?
The business charges a $150 minimum visit fee for all jobs, whether for windows or upholstery. Window cleaning starts at $14.99 per standard window, while upholstery cleaning ranges from $80 to $200 per piece depending on size and condition. Every job is quoted upfront by call, text, or photo before work begins, ensuring no hidden fees or surprise costs.
How can a customer request a quote and schedule a service?
To get started, customers can call, text, or send a few photos of their windows or furniture to receive a personalized, no-obligation quote. The company promises to reply with an exact price within 24 hours without requiring an in-home sales visit. Once a quote is confirmed, they schedule a single visit to complete the cleaning.
What guarantees and bundled service options are available?
The company operates on a 24-hour satisfaction guarantee, meaning they will make the work right if the customer is not delighted with the results. They also offer a bundled 'Windows + Upholstery' package that allows both services to be completed in one trip for a starting price of $150. This approach ensures efficiency and a single clear quote for mixed work.
What are the specific steps in their cleaning process?
Their window cleaning process involves four distinct steps: a walkthrough and upfront quote, prep and detailing of tracks and sills, a hand-clean streak-free finish, and a final inspection in different light. For upholstery, they use deep extraction methods to lift embedded soil and neutralize odors at the source rather than just wiping the surface.
What specific features and details are included in a window cleaning job?
Each window cleaning service includes interior and exterior glass, tracks, sills, and screens, with an option for minor screen repair on request. They also treat hard-water and mineral stains and handle various window types like sliding glass doors, picture windows, and skylights. The goal is a genuinely streak-free finish that removes cobwebs and frame dirt.
Which furniture items are covered and what safety measures are used?
The upholstery cleaning service targets sofas, sectionals, chairs, mattresses, headboards, area rugs, and ottomans. They use pet- and kid-safe solutions that are safe for families once dry. The process neutralizes odors at the source and revives the fabric instead of just applying surface wipes.
Where is the business located and what are the operating hours?
The business is located in Fairview, OR, and explicitly states they come to the customer's home rather than requiring the customer to travel to a shop. They operate Monday through Friday from 07:00 to 19:00, with Sunday hours from 09:00 to 16:00, and are closed on Saturdays.
How does the business distinguish itself from competitors?
The company differentiates itself by focusing strictly on two services rather than a dozen, allowing for specialist attention on each. They also emphasize transparent pricing by publishing rates upfront and using eco-friendly, pH-balanced solutions that are safe for pets and children.
What are the official contact methods for the business?
Customers can reach the business via the phone number +19716661925 or the email address [email protected]. The website also encourages sending photos via text or phone to initiate the quoting process quickly.
How do local environmental conditions influence their cleaning needs?
The company states that rain, moss, pollen, and hard water in the Pacific Northwest leave glass spotted and hazy, while damp winters drive dust and odor deep into furniture. This environmental context explains why their specialized cleaning methods are necessary for local homes.
What are the terms for recurring service and minimum visit fees?
The business uses a $150 minimum visit fee to ensure profitability for mixed jobs and covers a wide variety of window types, from single-hung to storefront commercial glass. They also offer recurring maintenance cleans two to three times a year at a standing rate.
What is the official website of Window & Upholstery Cleaning?
The official website of Window & Upholstery Cleaning is abcleaningportland.com.
Is Window & Upholstery Cleaning on social media?
Window & Upholstery Cleaning has official profiles on Facebook, Instagram.
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