The electronic support system seems efficient for managing billing and privacy requests during the private beta phase.
Questions about Build and govern your organization's Digital Guide
What is Build and govern your organization's Digital Guide?
aatma.guru is the organization onboarding and Tenant Studio for SattvaOS, a platform that enables spiritual communities and other organizations to build and govern their own Digital Guide. Organizations apply for a private beta, undergo verification, and then register approved personas, corpus assets, and knowledge before activating a multilingual Digital Guide tenant. The platform emphasizes organization-owned identity and control, with a governance pipeline that includes registration, rights verification, human review, and approval of content before it can be served through the guide.
How recent and how many are the reviews, and what is the rating?
The service is currently in reviewed private beta with a Trustburn rating of 4.5 out of 5 from 4 reviews. Each organization is reviewed individually, and approval is not automatic. The onboarding process is not instant, and the platform does not onboard content and automatically make it public without a review step.
What are the terms for pricing and membership?
The pricing for SattvaOS Organisation is $199 per month or $1,999 per year, which saves $389 compared to twelve monthly payments. This membership includes governed AI Digital Guide, organisation workspace, persona and identity governance, knowledge management, and up to 5 organisation/team seats. Usage-based AI/media credits and applicable third-party usage charges are separate from the membership fee.
How do organizations get started or apply for the platform?
To get started, organizations must apply for private beta access through the aatma.guru platform. The process involves submitting organization identity and authorized representative details, followed by a human review by a SattvaOS team member. Once approved, organizations can reserve a slug, configure branding, and register their approved knowledge assets before launching readiness.
What are the core features and governance rules of the Digital Guide?
The Digital Guide is positioned as an AI assistant that presents approved teachings and is clearly disclosed as such. It cannot impersonate, channel, or claim to embody any teacher, and every corpus asset passes through registration, rights verification, human review, and approval before influencing the guide. This ensures that only verified and approved content is served to seekers.
How does the platform handle multilingual content and language settings?
The platform supports multilingual configuration, allowing organizations to set corpus languages, guide languages, voice availability, and translation review status per tenant and per persona. This design ensures that the Digital Guide can serve diverse audiences while maintaining strict control over language and content approval. Organizations can manage these settings within their Tenant Studio.
What are the cancellation and refund policies?
Cancellation of SattvaOS Organisation subscriptions can be requested at any time, but it takes effect at the end of the current paid billing period. Workspace access continues through that date, and cancelling does not delete organisation data, which follows a governed data lifecycle for retention and export. Refunds are generally non-refundable after the paid service period begins, except for duplicate charges, unauthorized charges, or verified platform errors.
How can organizations contact the support team?
To contact the team, organizations can email support@aatma.guru for product, account, billing, privacy, or security questions. The platform handles support electronically, and for billing questions, users should include their organisation name and a non-secret provider reference. Passwords, access tokens, card details, and sensitive identity documents should not be included in initial messages.
What makes this platform different from other chatbot or no-code tools?
The platform is designed for institutions creating and operating an organisation-controlled Digital Guide across SattvaOS products. It is not a chatbot builder or a no-code tool but rather a governed AI control plane. The infrastructure is built for organizations that need full control of their corpus, persona, branding, and governance without external authority.
What are the eligibility and authorization requirements for organizations?
Organizations must have separate authorization for persona voice, likeness, and corpus; membership alone does not grant rights. The onboarding process includes a human review of the organization and representative, ensuring that verification is not automated. Each step from application to Digital Guide launch requires specific approvals and checks.
What additional tools and capabilities are included in the membership?
The platform includes organisation analytics and support, along with wallet and usage controls. It also provides audio and personalised-video capability access, though some media capabilities are rolling out and are not fully active until independent governance and readiness checks pass. Sattva Reach CRM is included but currently rolling out to private-beta organisations.
What is the organizational structure and identity of the platform?
The platform is not a registered spiritual authority, and its Digital Guides are not physical teachers. This distinction emphasizes that the system is a digital service focused on infrastructure and governance rather than spiritual certification. The operating principle ensures that identity, tenant scope, roles, and payment status are resolved by the server.
What payment methods and billing structures are used?
The platform uses Razorpay as the launch-authoritative checkout provider, with PayPal configured but lifecycle proof deferred. Usage-based AI/media credits and applicable third-party usage charges are separate from the membership fee. The service is designed to handle secure checkouts and usage tracking efficiently.
What are the key benefits for organizations using this platform?
The platform provides a governed workspace for managing approved knowledge and persona authority, inviting team members, and seeing honest readiness states. It helps institutions establish an organisation-controlled Digital Guide and manage their content effectively. The focus is on providing a robust infrastructure for spiritual communities and other organizations.
What is the official website of Build and govern your organization's Digital Guide?
The official website of Build and govern your organization's Digital Guide is aatma.guru.
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The platform’s approach to governed pipelines and human review for corpus assets is exactly what organizations need for reliable digital guides. The multilingual design and clear authority retention are fantastic features.
From the information available, the platform offers a robust infrastructure for institutions seeking to build and govern their own Digital Guides. The emphasis on human review for corpus assets and rights verification stands out as a significant differentiator from typical no-code tools. The requirement for separate authorization for persona voice and likeness adds a layer of security and clarity that is essential for serious organizations. The onboarding process appears rigorous, involving individual reviews and specific launch readiness checks, ensuring that the final product is properly controlled and authenticated by the organization rather than the platform provider.
The reviewed access model provides a structured approach for building a Digital Guide, though the manual verification process may require additional patience from applicants seeking immediate deployment.
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aatma.guru is the organization onboarding and Tenant Studio for SattvaOS, a platform that enables spiritual communities and other organizations to build and govern their own Digital Guide. Organizations apply for a private beta, undergo verification, and then register approved personas, corpus assets, and knowledge before activating a multilingual Digital Guide tenant. The platform emphasizes organization-owned identity and control, with a governance pipeline that includes registration, rights verification, human review, and approval of content before it can be served through the guide. The Digital Guide is positioned as an AI assistant that presents approved teachings and is clearly disclosed as such, rather than as a chatbot builder or no-code tool. Access is reviewed individually rather than open, and the site links to the broader SattvaOS platform at sattvaos.tech for additional information on governance and pricing.
- Website
- aatma.guru
- support@aatma.guru