What is Aa security?
The business is AA Security, trading as A.A. Security Company, which provides manned guarding services, uniformed static guarding, mobile patrols, keyholding, and security dog handling. It operates from its registered office at 57 Green Lane, Ilford, Essex, IG1 1XG, and serves clients across the UK with a 24-hour control centre for rapid incident response.
What specific certification does the Patrol Dog Unit hold?
The company's Patrol Dog Unit has been established for over four years and achieved NASDU Status, demonstrating a commitment to excellence in their security operations.
Which company owns AA Security?
The business is owned by Jewel Security Ltd, which is registered in England and Wales with company number 07991350, and trades under the name A.A. Security Company.
How does the control room function during an incident?
The 24-hour control centre acts as the vital nucleus of operations, ensuring rapid response to queries and immediate reactions to incidents.
How does the keyholding service operate?
The keyholding service employs a network of personnel who are vetted, trained, and available to respond rapidly to alarm activations while holding keys and access codes.
How do the mobile patrol officers conduct their duties?
The uniformed mobile patrol service involves officers in liveried patrol vehicles who visit and inspect premises at regular random intervals.
What types of guarding services are provided?
The company offers a range of services including uniformed static guarding, gatehouse keeping, door supervisors, and access control tailored to various locations or situations.
What is the typical experience of a customer during installation?
The installation process is described by reviewers as smooth and efficient, with technicians who are knowledgeable and explain the system's features, such as the mobile app, to the customer.
What is the current Trustburn rating and review count?
The Trustburn rating is 3.9 out of 5 from 8 reviews, with a split that includes several 5-star and 4-star ratings alongside some 3-star reviews.
What concerns have been raised on Reddit regarding customer support?
Some users on Reddit have expressed frustration regarding long hold times when contacting the company, noting they were on hold for over an hour due to a hacked account.
How do customers describe the pricing?
The pricing is described by some reviewers as very competitive compared to other companies, offering a cost-effective solution for high-level security.
What is the company's objective for its contracts?
The company aims to provide the highest standards of security consistently, from single keyholder contracts to large full-scale security service contracts.
What do reviewers praise about the staff?
The staff is frequently praised for being professional, friendly, and knowledgeable, taking the time to answer questions and address concerns during the installation process.
What do reviewers praise about the security system?
The system itself is described as top-notch with advanced features that give peace of mind, working flawlessly to protect homes and premises.
What is the official website of Aa security?
The official website of Aa security is aasecurity.co.uk.
AI-generated from reviews on this page. Verify anything important with the company directly.