Based on 9 reviews
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💯I am extremely happy with the services provided by 60 decibels. The website is user-friendly and the customer support team is always ready to assist with any queries. I have had an excellent experience with this company and would highly recommend their services to others.💯
👌I am highly impressed with the services provided by 60 decibels. The website is user-friendly and the customer support team is always prompt and helpful. I have had an excellent experience with this company and would definitely recommend their services to others.👌
I recently used the services of a certain company and I must say that I was very satisfied with their performance. The website was easy to navigate and the services were delivered in a timely manner. I would highly recommend this company to anyone in need of their services.
I have been using 60 decibels for a while now and I must say that their services are top-notch. The website is user-friendly and the customer support team is always helpful and responsive. I have had no issues with their services so far and I am extremely satisfied with the overall experience.
I recently used the services of a certain company and I was extremely satisfied with their performance. They were prompt, efficient, and professional. The website was easy to navigate and the services were delivered in a timely manner. I would highly recommend this company to anyone in need of their services.
As a customer of 60 decibels, I have found their services to be average. The website is user-friendly and easy to navigate. However, I was not impressed with the customer support. Their response time was quite slow and they did not provide me with the information I needed in a timely manner. Overall, I think 60 decibels is an okay company to work with.
I recently hired a company for their services and I was pleasantly surprised by the level of professionalism and efficiency they displayed. The website was easy to navigate and the services were delivered in a timely manner. I would highly recommend this company to anyone in need of their services.
👍I really appreciate the high-quality services provided by 60 decibels. The website is easy to navigate and the customer support team is always ready to assist with any queries. I have had a great experience with this company and would definitely recommend their services to others.👍
I have been a customer of 60 decibels for quite some time now and I must say that I am extremely satisfied with their services. The website is easy to use and the customer support team is always available to help. I have had no problems with their services and would highly recommend them to anyone in need.
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We make it easy to listen to the people who matter most.
60 Decibels: Listening to the People Who Matter Most
60 Decibels is a company that specializes in gathering and analyzing customer feedback for businesses. They believe that listening to the people who matter most is crucial for any business to succeed, and they make it easy for companies to do just that.
Their approach is unique in that they use short surveys, called "Pulse Surveys," which are designed to be quick and easy for customers to complete. These surveys ask customers about their experiences with a particular product or service, and the results are analyzed by 60 Decibels' team of experts.
The company was founded in 2016 by Sasha Dichter, Tom Adams, and Duncan Duke. All three founders have extensive experience in social impact investing and were inspired by the idea of using data-driven insights to help businesses improve their social impact.
Since its founding, 60 Decibels has worked with a wide range of clients across various industries. Some of their clients include Acumen Fund, Unilever, Mastercard Foundation, USAID Global Development Lab, among others.
What sets 60 Decibels apart from other customer feedback companies is their focus on social impact. They believe that businesses can create positive change in the world if they listen carefully to what their customers want and need.
Their Pulse Surveys are designed with this philosophy in mind. By asking specific questions about how a product or service has impacted a customer's life or community, businesses can gain valuable insights into how they can improve their offerings while also making a positive difference in people's lives.
In addition to Pulse Surveys, 60 Decibels also offers custom research services tailored specifically to each client's needs. This includes everything from market research studies to impact evaluations.
One example of how 60 Decibels has helped its clients achieve greater social impact is through its work with Acumen Fund. Acumen Fund is an organization that invests in companies that are working to solve some of the world's most pressing social and environmental problems.
60 Decibels worked with Acumen Fund to gather feedback from customers of one of their portfolio companies, a solar energy provider in India. The results of the Pulse Survey showed that the company's solar products were having a significant positive impact on people's lives, including improving health outcomes and increasing economic opportunities.
This feedback helped Acumen Fund make better investment decisions and also provided valuable insights for the solar energy provider to improve its products and services.
Overall, 60 Decibels is a company that is making a real difference in the world by helping businesses listen to their customers more effectively. Their unique approach to customer feedback is helping businesses create positive social impact while also improving their bottom line. If you're looking for a way to improve your business's social impact, 60 Decibels is definitely worth considering.