James Wilson
The live inventory dashboard and bin storage system appear highly efficient. The no-contract model reduces risk for growing sellers starting out.
Questions about Florida 3PL for Small Businesses
What is Florida 3PL for Small Businesses?
3PL Harbor is a Florida-based third-party logistics provider that receives, stores, picks, packs, and ships orders for small sellers. It processes returned items at its Florida warehouse and works with USPS, UPS, FedEx, and DHL or a customer's own carrier account. The company states it grew from a small operation and is positioned to scale alongside the small businesses it serves.
What are the specific storage and fulfillment rates?
The business charges $5 per standard bin per month and $10 per large bin per month for storage. Fulfillment costs $2.75 per order, dropping to $2.50 at 101+ orders a month. Returns are processed for $5 per item, with restocking included and damaged items flagged. Postage and shipping service fees are separate from pick and pack charges.
Are there any setup fees or monthly minimums?
There are no setup fees or monthly order minimums to start. Storage, shipping, and additional services are billed strictly as used. The company offers a $25 SKU space agreement for up to 10 SKUs over 90 days, with a $15 renewal fee for every subsequent 90-day period.
How does the shipping and label process work?
Clients can choose from available shipping services, review the full total, and confirm payment before label purchase. Alternatively, customers can provide their own prepaid shipping label. The company does not accept pallets for inbound inventory.
Where is the warehouse located and who operates it?
The company operates out of Kissimmee, Florida, with a physical address at 13920 Landstar Blvd, Orlando, FL, 32824, US. It is operated by Smart Mailbox Inc., which also runs MySmartMailbox.com and FulfillHarbor.com.
What technology or platform is used for account management?
Clients can manage their inventory, orders, and returns through the MySmartMailbox dashboard. This platform allows users to track live inventory, view stock changes, and follow return statuses after approval.
What are the costs for extra services like repackaging?
Additional services include repackaging or relabeling for $1 per unit with a $10 minimum per batch. Prepaid shipping labels cost $3 per label, and outbound packaging handling fees apply for materials and labor.
How does the onboarding and approval process work?
To get started, users must create a MySmartMailbox account, provide ID and a payment method, and sign the agreement. After approval, receiving instructions appear, and clients register inbound stock with carrier and tracking details.
How are returned items processed and tracked?
The company handles returns by receiving, inspecting, and either restocking items or flagging them. Clients can follow the status and inventory changes of returned items directly in their dashboard.
What do reviewers generally praise about the service?
Some reviewers mention the ease of using the dashboard to track inventory and orders. Others note the flexibility of choosing their own shipping carrier or using the provided services.
How can I contact the business?
The business can be contacted via the phone number +1 (321) 328-5450 or the email address [email protected]. Team hours are daily from 9 AM to 7 PM Florida time, and the service is online-only with no public walk-in pickup.
What is the official website of Florida 3PL for Small Businesses?
The official website of Florida 3PL for Small Businesses is 3plharbor.com.
How is Florida 3PL for Small Businesses rated on Trustburn?
On Trustburn, Florida 3PL for Small Businesses has a rating of 3.6 out of 5 based on 5 reviews.
AI-generated from reviews on this page. Verify anything important with the company directly.
Sarah Jenkins
The fulfillment and storage fees are straightforward, which is refreshing. I appreciate the automatic discount after 100 orders. However, it is unclear exactly what the discounted carrier rates are compared to standard prices. Does this save money significantly?
David Chen
From the information available, 3PL Harbor presents an appealing model for small sellers, particularly with the promise of no contracts and no minimums. The pricing structure seems transparent on the surface, with clear costs for storage bins and fulfillment per order. However, several key operational details remain somewhat vague. While they mention discounted carrier rates for USPS, UPS, FedEx, and DHL, it is not explicitly stated how these rates compare to standard retail pricing for low-volume shippers, nor how much of a discount is actually applied. The return processing fee is listed as five dollars, which seems reasonable, but the criteria for flagging damaged items versus restocking are not detailed. Furthermore, the onboarding process mentions 'MySmartMailbox,' which is part of the same parent company, but it is unclear if this affects data integration or workflow efficiency. For someone considering this company, the lack of specific performance metrics or volume thresholds beyond the automatic price drop at 101 orders makes it difficult to fully assess the long-term value. It seems like a solid option for very small volumes, but for scaling businesses, the hidden costs in shipping and inactive storage fees might add up faster than expected.
Elena Rodriguez
I am absolutely thrilled with 3PL Harbor! As a small seller, I was tired of being treated like just another ticket number in massive warehouses. The fact that they started small and understand the struggle of minimums makes such a difference. Having no setup fees and no monthly minimums removes so much pressure. I can start with just a handful of orders and grow at my own pace without fear of being past their capacity. The live inventory dashboard is fantastic, and knowing that returns are handled with inspection and restocking included gives me peace of mind. It feels like they truly care about my business growth, which is rare to find in this industry.
Marcus Thorne
The storage rates seem clear, though the inactive bin fee adds complexity. Shipping discounts look good for high volume sellers starting out.
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3PL Harbor is a Florida-based third-party logistics provider that serves small sellers. The company receives, stores, picks, packs, and ships orders, and processes returned items at its Florida warehouse, working with USPS, UPS, FedEx, and DHL or a customer's own carrier account. Its services are priced per bin of storage, per order fulfilled, and per return processed, with no setup fees or monthly minimums. The company states it grew from a small operation and is positioned to scale alongside the small businesses it serves.
- Website
- 3plharbor.com
- Address
- 13920 Landstar Blvd, Orlando, FL, 32824, US
- Categories
- Logistics and supply chain