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Ambulance & VSL Sud Alsace

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Questions about Ambulance & VSL Sud Alsace

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What is Ambulance & VSL Sud Alsace?

3F Ambulance operates Ambulance & VSL Sud Alsace, a medical transport service based in Dietwiller that serves the Sundgau, Mulhouse, and the broader South Alsace region on a 24/7 basis. The company provides ambulances, VSL (light medical vehicles), and CPAM-conventional taxis for seated transport, with the vehicle type determined by medical prescription. It handles scheduled transfers, hospital discharges, and long-distance medical transport to healthcare facilities anywhere in France.

How do I book a transport and what information do I need to provide?

The service is fully CPAM-conventional with direct billing, and operates a fleet of EN 1789-standard ambulances staffed by state-certified paramedics with DEA training. The vehicle type—ambulance, VSL, or taxi—is chosen by the prescribing physician based on the patient's medical condition and recorded on the prescription form.

What specific vehicle types are available and what are their medical requirements?

You must have a valid medical prescription (Cerfa 11574*05) from your doctor to reserve a transfer. When calling the 24/7 regulation line at 03 89 69 10 00, you need to provide the exact date and time, pickup and destination addresses, the prescribed vehicle type, and your social security number.

How does the CPAM reimbursement process work for these services?

An ambulance is prescribed when a patient requires lying down, semi-sitting due to medical reasons, constant monitoring, or specific equipment like oxygen. A VSL or conventional taxi is suitable for autonomous or semi-autonomous patients capable of sitting without needing medical supervision during the journey.

What is the geographic scope of the service and where is the base located?

The service operates under a CPAM-conventional agreement that allows for direct billing and full third-party payment (tiers payant intégral). With a valid prescription, the patient does not advance any costs for the transport.

How long has the business been operating under its current name?

The base is located at 9 Allée de la Hardt in Dietwiller, Grand Est. The primary intervention zone covers the Sundgau (Dietwiller, Sierentz, Kembs, Bartenheim), the Mulhouse agglomeration, and the border area including Saint-Louis and Village-Neuf, while also offering nationwide long-distance transfers.

What certifications and safety standards does the fleet comply with?

The business began operating under the name 3F Ambulance on April 17, 2025. This relatively recent launch means the company has been active for less than a year in its current configuration.

How are long-distance transfers managed and what is the typical process?

All ambulances adhere to the EN 1789 standard and are equipped with DEA-trained paramedics. The vehicles undergo continuous maintenance, disinfection after every transport, and are fitted with regulated medical equipment such as oxygen and DSA.

What happens in the event of a life-threatening emergency?

Long-distance transfers are organized in advance to ensure arrival at the exact time of a consultation or treatment. The service routinely moves patients from the South Alsace region to hospitals anywhere in France for specialized oncology protocols or rare surgeries.

Which specific municipalities are explicitly listed as being served by the service?

For urgent vital situations, individuals should immediately dial 15 (SAMU) or 112. The SAMU will then engage the most appropriate means, which may include the 3F Ambulance fleet if the situation qualifies for their intervention.

How can I contact Ambulance & VSL Sud Alsace?

You can reach Ambulance & VSL Sud Alsace by phone at +33389691000.

What is the official website of Ambulance & VSL Sud Alsace?

The official website of Ambulance & VSL Sud Alsace is 3fambulance.fr.

What are the opening hours of Ambulance & VSL Sud Alsace?

The listed opening hours of Ambulance & VSL Sud Alsace are: Mo,Tu,We,Th,Fr,Sa,Su 00:00-23:59.

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About Ambulance & VSL Sud Alsace

3F Ambulance operates Ambulance & VSL Sud Alsace, a medical transport service based in Dietwiller that serves the Sundgau, Mulhouse, and the broader South Alsace region on a 24/7 basis. The company provides ambulances, VSL (light medical vehicles), and CPAM-conventional taxis for seated transport, with the vehicle type determined by medical prescription. It handles scheduled transfers, hospital discharges, and long-distance medical transport to healthcare facilities anywhere in France. The service is fully CPAM-conventional with direct billing, and operates a fleet of EN 1789-standard ambulances staffed by state-certified paramedics with DEA training.

Address
9 Allée de la Hardt, Dietwiller, Grand Est, 68440, FR
Business hours
Mo,Tu,We,Th,Fr,Sa,Su 00:00-23:59