People are very nice the only caveat is that all o...
People are very nice the only caveat is that all of their cars are locked can't sit in them.
People are very nice the only caveat is that all of their cars are locked can't sit in them.
Excellent service. Friendly and knowledgeable staff.
This is my first review and unfortunately it's not a positive one. I consigned for my younger brother and within the first month, he is already experiencing issues. This is a 2014 Toyota with ~30k miles on it and seemed like a nice car. Turns out the rotors are rusted so the car shakes when he tries...
They nickel-and-dime you. Example: a dollar fifty "document retention charge"! Wanted$105 to glue a piece of weather stripping back on the door ( insisted it had to be replaced. The glue is holding just fine).
Experience with Seyed and Payam
We rated Seyed very high as he was wonderful to work with. His friendliness met us at the door! He listened attentively to what we had to say. He educated us about the various Prius automobiles. Seyed answered our many questions very patiently. I would recommend an...
I have a problem with my car TOYOTA CAMRY ,when I drive about 50mph ,the front shaking ,. Darcar 355 told me rotate the tire and alignment and charged me $115.00 .oh yes the problem still there ,bring it back ! They said change brake pads and replace rotate wheel ! Another $559.00 soar! The car st...
Thank you Joel Gaoulou and PJ for the best deal ever.... I was comfortable from day one to work with you..see you soon again for my next choice
The staff here is very helpful. As my family and I had gone in we had the pleasure to get help from Jayson, he was very helpful with the many questions we had and made the experience enjoyable for my family and I. Would highly recommend going to Jayson for help he is well informed and is very respec...
I would like to thank Robin in service. He has excellent customer service and helped me today concerning my license plates removal. Also the Manager in Service helped me as well. Thank you!!
Amin was great, fast and knowledgeable, pretty easy process, see him if you stop by
Toyota is my favorite car manufacturer, and 355 Toyota is my favorite dealership. For one thing, they're right around the corner. Which is partially why we bought our last 3 cars there. I've had nothing but good experiences with them. The Parts Department is excellent as well, when it comes to r...
Purchased a used 2014 Toyota Corolla back in February and I was helped by the salesman and so as the manager named PJ Mehta. Everything went smooth except when I was given the keys...apprarently I was told that the previous owner has not returned the spare keys yet and I should get them once I pick...
**BUYERS BE AWARE**
Bought a new RAV 4 yesterday. The sales consultant Robbie really helped us in choosing the right trim level. However, we were tricked and cheated by the Iranian finance guy(don't remember his name) to buy extended warranty. Even after repeated asking whether we can buy it later ...
Watch for the surprise fees they come up with - you think you got a good price during the initial haggling, but when you go sign the papers, some new fee always comes up cancelling all the price reduction you thought you got!
They told me to call me after they received the items for repairing my car after they took my check. But nobody cares to call me back , because I have already paid them.
Their financial guy Bushir, he told me he 100% false things when he sold me the car.
Only have done dealer business here very big always with customers lots of vehicle servicing done here.
A little pricey in my opinion, but then again so is everything else in the area. They do good, quality Toyota certified work, which is what every Toyota owner expects.
Although it took a long time to receive the parts for my car that was not their fault that was GM's fault the people I worked with there were very nice and overall I was pleased with the work
Service was disorganized and poorly coordinated. Dropped off car at appointment time then received a call that the car was initially assessed I would have to come back for more assessments then require a third appointment for the actual repair. I gave the Service department 4.5 hours to do t...
Joel Gaoulou Is friendly to Customer. His response to customer is excellent services and lovely . I am very pleased to his service.
We are very happy with the service that Irvin Hernandez gave him, buy a car with the help of him !! We are very happy with the car! He recommended it to everyone who wants to buy a new expensive one !! Toyota 355 in Rockville!
The staff is professional and patient. They listened carefully and are very knowledgeable.
Special thanks to Mahamed Hamid for giving me a great price on my new Rav 4. Also, a special thanks to Navid in the Finance Dept. for taking the time to understand my needs and my budget.
Gaby
I visited this place, I really did not like the attention, nothing to do with other toyota dealers
Thank to Amin for his great customer service. We will return to purchase a Rav4 for our son around May 2019. We are leaving very happy with the XSE Avalon 2019.
I just want to give a big shout out to Ismael and Ben in Sales. you both are fricking awesome!!!! Thank You for all that you do and for getting me a good deal/rate on my car and answering my phone calls lol.
Camille Lebonzo is an awesome person to work with. He s professional, knowledgeable, patient and truly wants to help you get into your vehicle of choice. He s a great guide in making the best choice and helps you think through all the things that you may not think of on your own. I highly recomme...
Kossi Stan gave an excellent service. He took his time explaining everything in very clear details and was very helpful.
I traded in my Ford Escape for a more gas efficient 2016 Toyota RAV4 hybrid. Now, being in the military, most of our credentials vary - drivers license card from one state, license plate on another state, and car title from yet another state. I had an issue with the license department (due to a de...
Customer service isn t helpful because l bring my car for service to expensive only oil change $85.00 dollars l m not recommended that location it s
But The manager is great customer service and help full different location the same model $25.00 dollars different the price to expensive
The staff was great. They could not have been better.
Thanks to Desmond, Isaac and Omar. You guys were great. I hope this review gets you the recognition you guys deserve. Bless up.
They did a good job.Friendly and upfront about cost.Few things didnt like but it's a car dealer service dept.would recomend them .
I bought a new car with the help of Jayson L and Albert T . It was a great experience. The service they provided was excellent; they were very patient, thoughtful, and offered great prices. Thank you very much for helping me find a new car!
The person s work here they help with everything and Dot Wait to muchs time
Good . Friendly. Reliable, But.. because it is a direct management store, it is more expensive than Auto shop. But
Thank you Parvis and Camille for beating the other dealers price
Joel gaoulou took good care of my of parents when buying a car from him
I bought my brand new rav4 from this dealership. Joel and Alex helped me alot to find the right car. It was such pleasant purchase process. If I want to get another car, definitely I will come back to this dealership and look for my sales consultant Joel.
Thank you 355 Toyota and Joel
We bought an Avalon XLE from 355 Toyota. We want to thank Joel Gaoulou sales and Alex Balemba finance for making this purchase stress free, Joel went above and beyond to get us the color and model!! The patience and professionalism was by far the best car buying experience we've had. Thank you!!!
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Thanks to 355 Toyota I managed to buy the Tacoma that I wanted so much, Delmer and the financier did a good job, I was looking for a used one and I spoke with David who treated me very well but I also recommend a new Tacoma and Delmer I can make my dream come true
Dar cars is a worst company, I will never buy a car from them again and I don't recommend any one to these guys.
If you get a chance never go to them. They put all rubbish to you/your loan(without your knowledge) to extract money from you and harass to pay you back the money what you need to get ...
They will add a lot of hidden fees and will try to cheat you.
I bought a car from Sales Joel and Finance Omar. Great Service from them and the department as a whole as well.
EXCELLENT SERVICE!! I love going to 355 Toyota, always such warning and loving environment. My family and I have bought over 5 cars from within 2 years, they re great! They will definitely meet your standards and do whatever it takes to you guys happy ! The GM Jorge Gallart is amazing! He always mak...
My 5 stars go to Joel and Omar at 355 Toyota. I came in a couple months back to look at some cars because I was looking for something new. Joel talked to me a bit to see what I was into and got me to test drive some cars to make sure I was comfortable with it. I am so thankful for Joel for never los...
I had good experiences buying car at 355 Toyota from Joel Gaoulou ,and thanks to Alex finance.
Even if you try to make a deal, they eventually add it back up through different fees and charges.
The best place is you want buy a car ask for Luis mota i buy once car and him gonna help to hey the best deal
Be warned with financing deals or offers here........never transparent and you will never be able to reach anyone thereafter.
My wife and I traded in two cars in January this year, one paid off immediately and the second financed. When we were ready to payoff, we noticed unauthorized costs added....
Great customer service. Their repair shop has very highly motivated and personable people. Was there for an hour but it felt like much less.
Worst place to schedule your service.
I have always taken my car for service to Frederick Darcars. I moved recently to the area and decided to give it a try. Service was due for 40000 miles for my 2018 vehicle. Scheduling service was easy and same with dropping it off. They told me it would take ...
I was on my way to a different dealer when I stopped in just to look at their used cars. In any other scenario I would say someone who walked in wanting a used car and left with a brand new car got forced into by a pushy salesman... BUT that is NOT the case here. Ishmael Daho was awesome. Patiently ...
I really regret buying my car here! They are the worst dealership, terrible customer service and they rip you off. I bought a used car from them more than a year ago, I traded it in because I notice a problem with it, that they of course denied. That trade in process was even worse. The car that I g...
Desmond was very helpful, he speaks really good Chinese.
Fast friendly service. Tech worked hard to give me the maximum discounts, saving me hundreds on my service. Highly recommend.
I usually despise car shopping,, so much uncertainty and b.s. ...But PJ and Oscar really helped make a good deal happen. I drove 2 hours to get the exact vehicle we wanted, and Oscar picked me up at the rental car shop, while PJ saved us thousands by recommending a 1.99% Toyota Financing loan prod...
Service here is terrible, don't waste your time. Had an 11AM appointment confirmed for a simple routine oil change, my mother took my car in and arrived an hour earlier and as soon as she walks in they tell her to sit down, she complied. Normally, everyone checks-in first, which is a line 2 ft from ...
I had a terrible experience at this establishment and would not recommend it to anyone. I spent my hard earned working money to only get terrible service from the MANAGERS (Jason, and Shelia) and no car. It feels as if they are running more of a scam than an actual business. If this is the type of r...
Great service, attention to detail and explanation for what work needed to be done.
Bought a new car about month ago. They were extremely helpful and accomodating. Definitely recommend anyone looking for a new car to go here. The whole staff is genuine and really there to help you.
We own 3 Toyotas and service all of them with Dave K's team at Darcars 355 Toyota. The team always gets us in and out quickly with clear explanations of any service due or required. We have never once felt like we were being 'sold' anything - simply provided great service to keep our cars running ...
If you are in the market for a car, you'd be lucky to cross paths with this team (particularly PJ, George and Odwar!! ). They carry themselves and do their job as if they're your own personal fairy godmother taking on your goals as their personal goals, with Kindness, Honesty, and Helpful Expertis...
I bought a car couple of months ago from Delmer since one of my family members referred me to him, I liked his service because he wasn t pushy at all, he gave me all the Information and I left for a couple of minutes to test his patience and he reacted normal and told me that he doesn t like pushing...
Peter Huang sold us a used RAV4 yesterday. Because we live an hour away, we asked him to test drive and check the vehicle for us. He did and sent us pics of scratches and dents. When we arrived, the car was ready for our test drive. He worked fluidly and quickly to create a great deal and then sent ...
We have purchased two vehicles from Darcars 355 Toyota over the past few years and have enjoyed working with the staff. The staff is professional and friendly. Prices are also very competitive to other dealers around the area.
Had a great experience today. Albert and Jorge were great. They were very knowledgeable and helpful. Definitely recommend.
Dont waste time here. They are terrible.
This place is close to our home and we like the Toyota brand. We bought a Camry from them some years ago and the experience was terrible. We even had to deal with their Service department and it was terrbile too. Anyway that was many years ago and we have be...
Camille Lebonzo was capable To answer ami pour questions. Hes profetionalisim made us buy a car from him at 355 Toyota.
Joel gaoulou and Eddy are good workers he did his best to find me the vehicle I was looking for, which also respected the budget. Mr. Joel is only an honest person, I appreciate an honest and straightforward attitude, a welcoming personality that has more than succeeded. I would recommend to anyone ...