Cary Sandvig
The services offered by 2sgtech.com were excellent. Their team was highly experienced and provided quick solutions to all my queries. I'm really satisfied with their services. ๐
Questions about 2sgtech
What is 2sgtech?
2sgtech is a manufacturer's representative firm founded in 1997 by Butch Roberson, now led by Brent and Jana Fowler. The company provides field sales representation and product support for fiber optic and broadband communications technology manufacturers. They operate out of Aiken, SC, and serve a wide range of customers in the telecommunications and CATV markets.
What specific geographic areas do the sales representatives cover?
The company maintains dedicated coverage for specific regions through its sales team. Brent Fowler covers Georgia, North Carolina, South Carolina, and East Florida. Steve Buttram handles Tennessee, Kentucky, Alabama, Mississippi, and West Florida. Jana Fowler manages inside sales and operations from their Aiken, SC headquarters.
How many years of experience does the company claim to have?
The business highlights nearly 27 years of experience since its founding in 1997. The leadership team notes that the company has been operating for almost three decades, providing a long-standing track record in connecting manufacturers with customers in the broadband industry.
What is the Trustburn rating and how many reviews are there?
The business holds a Trustburn rating of 3.9 out of 5 stars based on 11 reviews. The rating split shows a mix of positive experiences with some average feedback, reflecting varied customer satisfaction levels regarding service and response times.
What are the main advantages of working with 2sgtech according to their website?
The website lists several advantages including broader sales context for products, marketing flexibility at less cost, and a systems-based approach to selling. They also emphasize a multi-faceted sales team and acting as a vested partner in the manufacturer's success.
What is the primary business model of 2sgtech?
2sgtech operates as an authorized agent for recognized names in communication technology. Their model involves assessing client needs and partnering with essential manufacturers to deliver solutions that enable business extension and market success.
How does the company describe its approach to customer interaction?
The business states that every call is a relationship call for the company's manufacturing clients. They prioritize assessing and addressing client needs, viewing their own business as providing answers to communication technology challenges.
What are some common positive themes from customer reviews?
Reviewers frequently praise the high professionalism and knowledge of the team. Many customers highlight prompt responses, quick solutions to queries, and the intuitive nature of the website user interface.
What are some common complaints or areas for improvement mentioned in reviews?
Some reviewers noted that customer support and response times need improvement. One review specifically mentioned that the service was average and that the company needs to enhance their responsiveness to issues.
What is the address of the main office location?
The main office is located at 224 Silver Bluff Road, Aiken, SC 29803. This location serves as the central hub for their inside sales and operations team.
What are the business phone numbers provided for contact?
The main business phone number is 803-641-0032. Individual representatives can be reached at 770-827-8742 for Brent Fowler and 931-249-3898 for Steve Buttram, with Jana Fowler at 770-605-6071.
How does the company describe its sales forecasting capabilities?
The website claims that their sales forecasting is superior to that of a direct sales force. They emphasize their ability to predict sales costs and provide immediate access to the market for their clients.
What is the stated goal of the company regarding customer satisfaction?
The company aims to provide the best available fiber optic and broadband products and services to ensure overall customer satisfaction. They partner with manufacturers to maximize sales potential while increasing satisfaction through unparalleled support.
Is 2sgtech on social media?
2sgtech has official profiles on Linkedin.
AI-generated from reviews on this page. Verify anything important with the company directly.
Stephan O'Sullivan
The services provided by 2sgtech.com are excellent. Their team is highly professional and knowledgeable. I'm really happy with their prompt response and assistance. ๐
Billy Maheux
2sgtech.com is doing a great job in providing reliable and efficient services. The user interface of their website is intuitive and easy to use. Highly recommended!
Natalie Silva
I have been using 2sgtech.com for several months and their service is good. They have a wide range of products and their delivery is always on time. Recommend!
Melissa Guyre
I recently used the services of a tech company and found them to be very professional. The website is user-friendly and easy to navigate. The overall experience was great.
Blair Hickman
The services provided by 2sgtech.com are average. They need to improve their customer support and response time. Overall, I had an average experience with them.
Richard Krenmayer
I had a fantastic experience with 2sgtech.com. Their products are of high quality and their customer support team is always ready to assist. Highly satisfied. ๐
Brock Nanson
Their customer service is very attentive and responsive. I had some issues with the product and they quickly resolved it without any hassle. Really impressed with their service.
Evelyn Lim
The services provided by 2sgtech.com are outstanding. They have a great team who are always ready to assist and resolve any issues. Really impressed with their service. ๐
Kylie Watson
I have been using 2sgtech.com for a while now and I must say, their services are top-notch. They always deliver on time and their customer support is very helpful. ๐
Alan Wizemann
The service I received from 2sgtech.com was amazing. The company has a wide range of products to choose from and they provide excellent customer assistance. Highly recommended!
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Get the widget for your site →About 2sgtech
As an authorized agent for the most recognized names in communication technology, 2SG is uniquely qualified to put the right components in place for you.
2SGTech: Your One-Stop Shop for Communication Technology Solutions
2SGTech is a leading provider of communication technology solutions that help businesses and organizations stay connected and productive. As an authorized agent for some of the most recognized names in the industry, 2SGTech is uniquely qualified to put the right components in place for you.
Whether you need a new phone system, video conferencing equipment, or network infrastructure, 2SGTech has the expertise and experience to deliver customized solutions that meet your specific needs. With over 20 years of experience in the industry, we have built a reputation for excellence by providing our clients with reliable and cost-effective solutions that help them achieve their goals.
At 2SGTech, we understand that every business is unique and has its own set of challenges when it comes to communication technology. That's why we take a consultative approach to every project we undertake. We work closely with our clients to understand their needs and objectives so that we can design solutions that are tailored to their specific requirements.
Our team of experts includes certified engineers who are trained on the latest technologies from our partners such as Cisco Systems, Avaya Inc., Polycom Inc., Mitel Networks Corporation among others. This ensures that our clients receive cutting-edge solutions that are designed to meet their current needs while also being scalable enough to accommodate future growth.
We offer a wide range of services including:
1) Phone Systems: We provide state-of-the-art phone systems from leading manufacturers such as Avaya Inc., Mitel Networks Corporation among others. Our phone systems come with advanced features such as voicemail-to-email integration, call recording capabilities among others which enhance productivity while reducing costs.
2) Video Conferencing: We offer video conferencing equipment from Polycom Inc., Cisco Systems among other manufacturers which enable remote collaboration between teams located in different parts of the world thus saving time and money on travel expenses.
3) Network Infrastructure: We design and implement network infrastructure solutions that are reliable, secure, and scalable. Our solutions include LAN/WAN design, wireless networking, network security among others.
4) Cloud Solutions: We offer cloud-based communication solutions such as hosted phone systems which enable businesses to enjoy the benefits of advanced communication technology without having to invest in expensive hardware.
At 2SGTech, we pride ourselves on our commitment to customer satisfaction. We understand that our success depends on the success of our clients. That's why we go above and beyond to ensure that every project we undertake is completed on time, within budget, and meets or exceeds our clients' expectations.
In conclusion, if you're looking for a reliable partner for your communication technology needs, look no further than 2SGTech. With our expertise and experience in the industry coupled with our commitment to customer satisfaction, we are confident that we can deliver customized solutions that will help you achieve your goals while also saving you time and money. Contact us today to learn more about how we can help your business stay connected and productive!
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