21GRAMS

21GRAMS is a company that provides postal management and postage optimization for corporate customers. They leverage technology leadership in postage optimization combined with knowledge of post, print, and document management software. Their goal is to help businesses outsource non-core production of bulk mailings and reduce postage expenses.

The company is located at Lumaparksvägen 9 in Stockholm, Sweden. They serve corporate customers who need to optimize their distribution channels, messages, and payments. Their services cover everything from office mail to large shipments and include digitalization of postal processes.

21GRAMS offers a new software service called PacSort that expands their offering from letters to mailbox packages and variable mail. They are also known for their involvement with Citymail, which is expanding its coverage area. This software helps sort and manage various types of mail efficiently.

The company helps businesses optimize and digitize their post in a way that strengthens both their business and customer relationships. They assist with optimizing from office mail to large shipments, noting that significant savings can be found in this process. Their approach includes finding cheaper alternatives when postage rates increase.

21GRAMS assists companies in simplifying payment processes by offering options like Swish, e-invoices, or paper invoices. Their optimization ensures faster payments, better cash flow, and improved control for businesses. They help customers decide how they want to receive mail at the lowest possible cost.

The company is ISO 27001 certified, which means they have thoroughly analyzed their information handling processes. They have identified potential risks and implemented measures to minimize the likelihood of them affecting their operations. This certification reflects their commitment to secure data management.

21GRAMS was acquired by PostNord Strålfors AB, following approval from the Swedish Competition Authority. The acquisition was completed after Banqup Group (formerly Unifiedpost Group) sold all shares in 21grams Group. Strålfors made voluntary commitments to the Competition Authority regarding this transaction.

The company participates in events called Open Post, where they share knowledge and insights with attendees. These gatherings aim to help businesses communicate in ways that strengthen their business and customer bonds. They also speak at external events as part of their engagement strategy.

As of the latest data, 21GRAMS has a Trustburn rating of 3.8 out of 5 stars based on 11 reviews. The reviews range from 3 to 5 stars, with several 5-star ratings highlighting top-notch service. Some reviews contain placeholder text, but the positive feedback emphasizes responsiveness and helpfulness.

Businesses can contact 21GRAMS via their business phone number +46 8 600 37 21 or by sending an email to info@21grams.com. Their website at 21grams.se provides further information about their services and digitalization efforts. They encourage customers to reach out for a calculation of their postage costs.

21GRAMS helps companies optimize their communication processes by leveraging deregulated postage markets. They allow customers to outsource non-core production of bulk mailings to focus on core business activities. Their unique experience in post, print, and document management software drives their service offerings.

The company's website mentions a focus on digitalizing the postal system and expanding coverage areas for services like Citymail. They are actively involved in developing e-invoice solutions alongside major banks like Nordea and Swedbank. Their approach integrates technology with practical postal management solutions.

Some reviewers have noted that the website is user-friendly and the staff is very helpful. The team is described as responsive, ensuring that customers receive timely assistance. The overall experience reported by users is positive, with many recommending the company.

21GRAMS aims to let customers determine how they wish to receive mail, ensuring everything arrives at the lowest cost. They optimize distribution channels to adapt to changing market conditions and customer preferences. Their strategy involves balancing cost reduction with maintaining high service quality.

You can reach 21GRAMS by phone at +46 8 600 37 21 or by e-mail at info@21grams.com.