1minute

1minute is an AI-powered virtual BDC agent designed for automotive dealerships. It operates 24/7 to engage customers via voice, text, and email, collecting details and scheduling appointments. The service generates interaction summaries and communicates updates in real time to the dealership's CRM.

The service targets automotive dealerships looking to reduce operating costs and maximize lead efficiency. It handles lead follow-up, data entry, and automated reminders for lease ends, renewals, credit files, and service appointments. The AI is trained on specific dealership specifications to support sales teams.

Users can request a demo directly from the company's website to see the platform in action. The process involves providing specifications for the AI agent so it can be customized to the dealership's needs. Once configured, the agent begins operating around the clock to engage multiple customers simultaneously.

The platform claims to offer a cost nettement inférieur (significantly lower cost) compared to traditional BDC agents. It also promises a rendement supérieur (superior yield) and faster response times than human agents. Reviewers note the ability to handle multiple clients at once as a key advantage.

The AI provides precise answers regarding current inventory levels to customers. It ensures a meilleur suivi (better follow-up) of leads and increases the rate of appointments scheduled at the dealership. The system is designed to be vigilant and constant in its monitoring.

The service automatically relances (follows up on) lease endings, renewals, credit files, and service appointments. This automation aims to prevent lost revenue by ensuring no client is missed during critical timing windows. The system alerts the dealership based on their specific KPIs.

The platform identifies and isolates friction points that lead to revenue loss, such as late follow-ups or missing calls. It addresses issues like constant salary increases, lack of agent rigor, and incorrect CRM information. The goal is to optimize operations and improve the chances of closing sales.

The website states that the AI communicates in temps réel (real time) with the dealership's CRM. It also provides detailed summaries of all exchanges between the agent and the customer. This ensures that sales teams have accurate, up-to-date information immediately.

The service operates globally, with mentions of projects in Japan involving schools and retail concepts in Poland. It also appears in cloud computing contexts, such as Google Cloud and AWS metrics. The business profile lists industries including information technology, computer software, and automotive.

The company highlights its ability to respond to multiple clients simultaneously through voice, text, and email exchanges. It offers answers that are precise on inventory and ensures a constant level of vigilance. The agent is described as faster and more efficient than a standard BDC agent.

The platform aims to eliminate points of friction that result in difficult-to-quantify revenue losses. It handles complex human resource management issues like continuous training needs and agent rigour. The solution is intended to bring dealership operations to the next level.

The service allows sales teams to focus on optimizing customer interactions rather than manual data entry. It ensures the CRM is used to its full potential by handling lead intake and follow-up. The AI alerts the team according to their defined KPIs to drive profitability.

The platform is described as the industry standard for speed, rigor, and results. It ensures that no single client is lost through its extensive follow-up features. The AI actively manages credit files and service appointments to maximize conversion rates.

The system is designed to be operational 24/7 without interruption. It offers a constant vigilance that human agents cannot match due to fatigue or turnover. The cost structure is significantly lower than maintaining a traditional BDC department.

The platform is built to handle the complexities of modern dealership management, including rising fixed costs and the need for continuous training. It provides a custom-trained AI that aligns with the dealership's specific specifications. The solution is intended to maximize the potential of every transaction.