Based on 11 reviews
13th & Mars is a clothing-based crowdfunding platform described as 'Clothing-based crowdfunding for your planet.' The business operates an online store where customers can purchase unique and stylish items, and the website is designed to be visually appealing and easy to navigate.
Reviewers frequently mention that the products are unique, stylish, and of high quality. Many customers specifically praise the selection of items that are described as 'unique and stylish' and 'high-quality products' that exceed expectations.
Multiple reviews state that the checkout process is smooth and the website is easy to navigate. Customers appreciate the user-friendly design that makes browsing and purchasing straightforward.
The overwhelming majority of reviewers report that the products are of excellent quality, often arriving in perfect condition. Some users noted that the quality exceeded their expectations, while one reviewer mentioned the products were exactly as described.
While most reviewers found the customer service to be exceptional, prompt, and helpful, one reviewer specifically noted that customer service can be lacking, citing slow response times and unhelpful answers as a negative experience.
13th & Mars holds a Trustburn rating of 4.4 out of 5 stars based on 11 reviews. The rating split shows a mix of 5-star and 4-star reviews, with only one 3-star review, indicating strong overall satisfaction.
Customers consistently report that orders arrive on time and in perfect condition. Several reviews mention prompt delivery and receiving products exactly as described, contributing to high satisfaction levels.
The business appears to cater to customers looking for unique and stylish clothing items. It suits individuals who value high-quality products and appreciate a user-friendly online shopping experience with responsive customer support.
Reviewers often mention that the company goes 'above and beyond' to assist with inquiries. This phrase appears multiple times in the feedback, indicating a commitment to exceeding customer expectations in service.
The website is repeatedly described as visually appealing, beautiful, and easy to navigate. Users find the design user-friendly and aesthetically pleasing, which enhances their overall shopping experience.
Customers recommend the company because of the high quality of the products, the smooth checkout process, and the exceptional customer service. Many explicitly state they will be repeat customers due to these positive experiences.
The ease of navigation and the user-friendly interface are frequently praised. Customers appreciate how simple it is to browse the wide range of products and complete their purchases without issues.
The most recent review on Trustburn was posted on December 3, 2023. This indicates that the business has been actively receiving and responding to customer feedback as of that date.
Reviewers highlight the wide range of products available on the website. They note that the selection offers something for everyone looking for unique and high-quality items.
Customers primarily interact with the business through its website, which is described as easy to navigate and visually appealing. The online platform serves as the main point of contact for browsing, purchasing, and receiving support.
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I had an average experience with 13th & Mars. The website is easy to navigate and visually appealing. However, I found the customer service to be lacking. It took them a long time to respond to my inquiries and when they did, the answers were not very helpful. Overall, I think they can improve their service to provide a better customer experience.
๐ I had a fantastic experience with 13th & Mars. The website is well-designed and easy to navigate. The customer service was excellent, and they were quick to respond to my inquiries. The products I purchased were of high quality and arrived on time. I would highly recommend this company to anyone looking for unique and stylish items.
I recently purchased products from a company and I am quite satisfied with my purchase. The website was user-friendly and the products were of good quality. I received my order on time and in perfect condition. I would definitely recommend this company to others.
I've had a great experience shopping with 13th & Mars. The website is user-friendly and the products are of excellent quality. The customer service was superb and they were very prompt in responding to my inquiries. I will definitely be recommending this company to my friends and family.
I recently discovered 13th & Mars and I am so glad I did. The website is beautiful and offers a great selection of products. The customer service was fantastic and they were very helpful with answering my questions. The quality of the products I received was outstanding. I will definitely be a repeat customer.
13th & Mars has been my go-to online store for a while now. Their website is user-friendly and their products are always of great quality. I've never had any issues with my orders and they always arrive on time. I highly recommend this company to anyone looking for unique and high-quality products.
๐ I had a wonderful experience with 13th & Mars. The website is visually appealing and easy to use. The customer service was top-notch and they were very responsive to my inquiries. The products I purchased were of excellent quality and arrived in perfect condition. I highly recommend this company!
13th & Mars is my go-to online store for unique and stylish products. The website is easy to navigate and the checkout process is smooth. The customer service is exceptional and they always go above and beyond to assist me with any inquiries. The products I've purchased have always exceeded my expectations in terms of quality. I highly recommend this company.
I recently made a purchase from an online store and I am extremely satisfied with the products. The website was easy to navigate and the checkout process was smooth. The delivery was prompt and the products were exactly as described. I will definitely be shopping with this company again in the future.
I recently ordered from 13th & Mars and I couldn't be happier with my purchase. The website is easy to navigate and offers a wide range of products. The customer service was exceptional and they went above and beyond to assist me with my queries. The quality of the products exceeded my expectations. I highly recommend this company.
๐ I am extremely satisfied with my experience with 13th & Mars. The website is user-friendly and visually appealing. The customer service was excellent and they were very quick to respond to my inquiries. The products I purchased were of high quality and arrived in a timely manner. I highly recommend this company!
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Clothing-based crowdfunding for your planet.