
About company
With Watermelon, you can easily create your own chatbot without using any code. Watermelon’s user-friendly chatbot management platform enables anyone to build their own digital colleague in 5 easy steps. The steps include adding knowledge, allowing the chatbot to deepen its knowledge through AI learning, testing its effectiveness, publishing and adding information based on customer questions. You can manage all your incoming messages from different channels in one user-friendly dashboard. Watermelon allows you to get in touch with your customers 24/7 on your website(s), on social media channels like Facebook and Twitter, and through messaging apps like iMessage, Viber, WhatsApp, and Telegram. Watermelon helps more than 100 companies in over 5 countries to improve and innovate their customer service and/or sales processes. Our ambition is to assist customer service teams worldwide by providing the best and most efficient service experience.