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VPI is the world's leading provider of call recording, interaction analytics, quality management and contact center workforce optimization software solutions. Become a Fan of VPI and get exclusive offers to new white papers, research, events & more! VPI is the world's leading provider of call recording, interaction analytics, contact center quality management, and workforce optimization software solutions. Over 1,200 customers in 50 countries around the world rely on VPI daily to help them relabily capture, evaluate and analyze interactions to rapidly identify and address opportunities for improvement.

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