About Vernacular.ai

About company

Vernacular.ai is an AI-first SaaS business driven with the mission to end bad call center experiences. We help enterprises in enhancing customer experience through intelligent voice conversations by automating call center queries. VIVA (Vernacular Intelligent Voice Assistant) is our Voice AI-powered call center automation platform that helps enterprises streamline contact center operations and enhance customer experience & engagement. Empowered by our speech recognition engine and natural language understanding technology, you can now hold human-like conversations every time and Increase your self-service effectiveness.