About Vail Systems

About company

Vail Systems develops, hosts, and licenses customer care and conferencing solutions for service providers and enterprises. It offers voice application services; and IVR application services, which include phone-based self-service applications. The company also provides network recording, network routing and call control, outbound messaging and notifications, and reservation-less audio conferencing services; and Whistle Phone, a service to turn the internet into a voice-carrier network. In addition, it offers voice hosting services such as VoiceXML hosting and Microsoft OCS speech server hosting; and custom voice application development, systems integration, and application and platform migration support services. Vail Systems was founded in 1991 and is based in Deerfield, Illinois with carrier-grade collocation facilities in Chicago, Illinois; Southfield, Michigan; and Aurora, Colorado.