About Usertribe

About company

UserTribe believes that the key to innovation is customer involvement. However, traditional methods of gaining customer insights—analytics, surveys, focus groups—are insufficient today. Not only are they slow and expensive, they lack depth of insight and room for discovery. UserTribe’s digital platform solves these problems by 1) using an explorative format based on real customer behavior; 2) recruiting the right people from all around the world; 3) remotely capturing each session with video, voice, and screen tracking technology; and 4) using our global network of anthropologists to analyse each customer session. Most significantly, UserTribe works quickly, delivering results in as little as 48 hours.