International Association of Communication in Healthcare

About International Association of Communication in Healthcare

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Studies suggest that communication is critical for patient satisfaction, and while negative patient-doctor communication could worsen symptoms, improving communication may influence outcomes. In fact, better communication is the key to lowering health care costs and improving patient experience. Nevertheless, communication is a two-way street in healthcare. Particularly, when it comes to those who suffer from critical, severe and life-threatening conditions, establishing a strong culture of compassion improves quality of care. Hence, taking a humanistic approach by sustaining empathy and compassion is critical for such patients.

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