About SMARTCALLS

About company

Smartcalls lets you design outbound call campaigns in a visual editor, using blocks that you can arrange in a sequence according to your required business logic. Each block in the editor represents an action taken by an operator: make a call, ask a question, recognize a voice, etc. For example, this allows you to create a call scenario for gathering customer satisfaction index (CSI) analytics in less than 5 minutes. With Smartcalls, there is no need to maintain a call center anymore.