About Site Remark

About company

SiteRemark is a contextualized communication tool that easily integrates into any website allowing the gap between customers and companies to grow smaller and smaller. It simplifies customer service and support to a centralized system allowing customers to see progress of their questions, comments, and ideas while promoting a sense of community around the company. Customers are able to answer each others questions as well as receive ‘official responses’ from company employees. The company can take this feedback apply it directly to product development and improvement. SiteRemark promotes transparent communication and company authenticity without removing company control.