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Scorebuddy is a web-based staff quality and monitoring tool that is easy to use, scale and integrate. It's ideal for monitoring customer service in areas such as call centre performance management and localisation projects. Other applications include quality monitoring of software localisation and testing. Standards can be set and results measured and tracked. Also, quality in translation and dictation services can be measured and reported on. Scorebuddy has functionality for patient tracking and information can be collated and shared.
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