About Rankminer

About company

Machine Learning, emotional voice analytics and predictive modeling are converging to revolutionize how call centers enable their agents and interact with customers. Analyzing voice from each call will enable call center agents to perform more effectively as well as give supervisors additional insights to better support their teams. RankMiner analyzes a person's voice, not the words used, but how they are spoken to reveal speaker intent and predict what that caller is likely to do. Clients use RankMiner to reduce the costs of employee turnover and increase revenues through cross-sales and collections.