About LoopVOC

About company

Our mission is to help companies use customer feedback to make highly informed go-to-market decisions in near real time. We combine the power of text analytics and machine learning with a beautiful and simple user experience to provide companies with a more affordable and timely alternative to traditional market research. Loop automatically scans the places where conversations are taking place, like online review sites, and uses text analytics to bubble up key feedback trends and product gaps that need attention. Our solution enables our customers to act quickly on insights by creating product, pricing, and go-to-market strategies to address real time feedback and then track the impact of actions taken over time. By using feedback to inform strategy, companies can constantly improve decisions on who to serve, what to build, and how to grow.