
About company
LiveLOOK creates co-browsing and screen sharing technologies primarily for customer service interactions. By co-browsing with customers, companies can increase first call resolution rates, decrease call handling times and increase customer satisfaction scores. While other co-browsing solutions are limited to showing either the entire customer desktop (insecure) or tagged web pages (limited functionality), LiveLOOK's patented solutions enable co-browsing of any combination of in-browser and off-browser content. LiveLOOK is often chosen by financial services and insurance companies due to its patented security and privacy options. LiveLOOK products are universally compatible, instant launch, enterprise-proven and mobile-friendly.