About Koopid

About company

Koopid is an AI-based customer service and messaging solution. It enables the convergence of experience, workflow, and human-in-the-loop. Koopid’s A.I-powered CX Orchestration platform transforms the contact center into a digital-first powerhouse, deftly blending intelligent automation and expert human touch across channels. The company was founded in 2016 and is headquartered in San Ramon, California.