
About company
Neoma is an award-winning, hospitality technology company that delivers VIP experience at scale. We created Gaia, the world’s 1st AI staff assistant to serve the 21st century guest. Far from replacing staff by robots, Gaia gives more human touch through technology: guest recognition, guest need anticipation, real-time space usage, automatic staff allocation, personalized retargeting and AI-powered recommendations from anonymous behavioral data. It is considered as the best tool for staff to deliver a highly-customized hotel stay and efficient daily operations, which make hotels 8x profitable using Gaia. By combining cutting-edge technologies like IoT, AI and location intelligence, we provide a complete solution including connected sensors, cloud-based software (AWS) and the Gaia staff app. We covered 8.5M sqf in Asia and Europe (Peninsula, Hongkong Land, Swire Properties, PURE, etc.), connected 31k sensors & devices and a network of 60 partners and licensed resellers worldwide.