About E-commerce.cx

About company

E-commerce.cx is a B2B SaaS web application for e-commerce Customer eXperience (CX) competitive intelligence. We provide benchmarks between B2C e-commerce websites for features such as the portfolio of delivery services available to end-customers, shipping fees, free shipping thresholds, order cut-off per delivery service, conditions for customer returns. These benchmarks enable online retailers to identify potential improvements to their online offering in order to develop their online sales.