About DEFACTO

About company

DEFACTO serves as a partner for loyalty and CRM solutions in retail, for brands in retail, and for direct-to-consumer business models. The company has been supporting national and international market leaders in its customer management for more than 30 years. DEFACTO supports its customers with expert skills and resources that are flexibly provided in the form of software, services, and operations as well as by outsourcing business processes.