About CT Solutions

About company

CT Solutions provides solutions for call centres that enable superior customer service and enhanced efficiency. The company has a comprehensive suite of productivity tools which help contact centres improve customer experience, enhance agent performance, and manage operational costs more effectively. Its modular design allows users to meet their current business needs, and to meet their future needs by enabling additional options. The company's products range from robust inbound tools, to sophisticated dialling and Callback and Virtual Queuing technology to enhance contact centre platform and reduce operational costs, while giving superior customer service. CT Solutions was founded on 1994 and is based in Dublin, Ireland.