About Contexta360

About company

Contexta360 is a high growth AI fuelled Speech Analytics company focussed on helping mid-market to large enterprise companies understand what conversations their organisations are having with their millions of customers. We help organisations capture voice, video and chat conversations at scale, across multiple languages, transcribing at the highest quality and indexing and analysing them via NLP, NLU, AI and Elastic Search for insights, actions, compliance and broken process. We supply SaaS solutions for some of the worlds leading telco, financial services and utility companies by helping them understand what conversations are happening through omni channels, removing manual tasks and spotting 'unseen' business insights.