
About company
CallVU addresses the business need of diverting calling customers to digital self-service. Our Digital Engagement Platform reduces the call volume placed on contact centers, ensures higher usage of digital assets and offers an enhanced customer experience. CallVU’s advanced suite of Digital Engagement Platforms comprises Visual-IVR, Conversational-IVR, Agent-Caller Collaboration, Service BOT, and Digital Forms. Each one blends rich digital and interactive media with web, voice and social channels. Founded in 2012, CallVU has supported leading global organizations in the financial, insurance and telecom sectors to maximize the value of their digital assets while improving operational efficiency. CallVU has operations in the United-States, the UK and Israel. The company was selected as “Cool Vendor in CRM and Customer Support, 2016” by Gartner and was named one of the “20 Most Promising Digital Experience Solution Providers in 2017” by CIO Magazine.